2 of 2 Contract Major Incident Management Jobs in the South East

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will … business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational governance activities, supporting major incident coordination, and ensuring technology support services are delivered effectively across the UK technology landscape. This is an excellent opportunity for a service-focused ...

support the delivery and continuous improvement of cloud services in a fast-paced IT environment. This role plays a key part in a major transformation programme, helping evolve service delivery practices and supporting the transition to a new IT Operations partner. Key Responsibilities Analyse cloud service usage and produce … clear, tailored reports for stakeholders. Act as an escalation point for cloud incidents and support major incident management. Maintain ITIL-aligned processes and keep knowledge resources up to date. Drive service improvements and contribute to service review meetings. Collaborate with business and IT teams to define requirements ...