/Experience: 2 to 4+ years' experience with Microsoft Lync/Skype/Teams (IM, Online-Meeting, Persistent Chat Rooms, Mobile IM, B2B Federation). 3+ years' experience with Mattermost and Symphony. 2+ years' experience with Microsoft PowerShell and scripting technologies. Proficiency in monitoring technologies (Splunk, SCOM, SiteScope). Solid understanding of Active Directory, server, database (SQL), and networking & voice More ❯
a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments, and proactive service improvements. Support monitoring, performance optimisation … in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/scanning tool) is highly desirable. Strong understanding of server-based platforms, Active More ❯
