15 of 15 Contract Performance Management Jobs in the South East

look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactive management, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle Fusion SaaS … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performance management platforms. Provisioning & Configuration … Lead setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access More ❯

Our client, a London Borough is seeking a Programme Manager with the following skills and experience; Programme Leadership – Develop, implement, and oversee programme management frameworks including business cases, initiation documents, project plans, risk/issue logs, and reporting to ensure delivery of outcomes and benefits. Strategic Planning & Compliance – Scope and specify projects to meet organisational, statutory, and community requirements … living initiatives for local residents. Employment & Training Initiatives – Lead delivery of employment and training services, including hubs, apprenticeships, work placements, and partnerships with employers and training providers. Asset & Service Management – Oversee the operation and strategic use of community assets (e.g., centres, hubs), maximising social value, volunteering opportunities, and resident capacity building. Partnership Development – Forge and maintain relationships with local … expand opportunities and resources for residents. Circular Economy & Sustainability – Lead design, implementation, and evaluation of circular economy initiatives supporting estate decarbonisation, local SME growth, and green skills employment. Financial & Performance Management – Ensure effective programme monitoring, evaluation, and reporting of outcomes, demonstrating financial stewardship and social impact delivery. Leadership & Governance – Support the Head of Service in team coordination, organisational More ❯

Job Title: Helpdesk Team Leader Salary: 18.38 per hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request & Workflow … Management: Oversee the logging and triaging of service requests (calls and walk-ins) and utilize the CAFAM Planon system for dispatching tasks and maintaining structured workflows. Quality Assurance & Financial Oversight: Monitor SLA/KPI compliance (Balanced Score Card), handle complaints, and prepare operational reports. Manage the sub-contractor's inbox, oversee Work In Progress (WIP) for timely billing, and … service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for staff performance, development, and workload management. System Knowledge and Performance: Strong knowledge of CAFM systems (e.g., Planon, Maximo, Concept, or similar) and the ability to manage service requests effectively. Demonstrable More ❯

rules automation and orchestration within Financial Sector and highly regulated environment Experience in onshore and offshore delivery team leadership Experience in internal and third-party architecture and engineering resources management Experience in performance management of resources, training and development Thorough understanding of IT controls and software development lifecycle Positive mindset to drive excellence and continual improvement in … diverse stakeholders Effective corporate culture carrier, diversity and inclusion leader and sustainability champion Key Responsibilities: Lead the Way: Design and build the new Process Orchestration Platform using Camunda. Agile Management: Drive agile DevOps delivery including ceremonies, plans, resources, budgets, and risk management. Collaborate Effectively: Work with engineering, infrastructure, and security teams to ensure smooth delivery and continuous improvement. Define More ❯

Responsibilities: * Support development of the ITAM strategy aligned with business objectives and industry best practices (e.g., ISO/IEC (phone number removed). Support development, and approve IT asset management guardrails, processes, and procedures in alignment with industry standards (i.e. ISO:(phone number removed). * Lead the tactical ITAM team. Assess and monitor the skills and capabilities of the … ITAM team and ITAM third party service providers. * Collaborate and engage with key business stakeholders including procurement, finance, security, enterprise architecture, IT operations, identity and access management, end user services and release, IT risk and compliance, legal, and human resources for ITAM activities to ensure awareness of their ITAM responsibilities, and review the functional capabilities. * Ensure the maintenance of … based on emerging technology and asset classes. * Manage, mitigate, and escalate critical ITAM risks. For major incidents, work closely with IT support teams to resolve issues. * Govern IT Asset Management via the Governance Forum, including reviewing new software and hardware requests, and raising and escalating software and hardware risks. * Develop and track ITAM Key Performance Indicators (KPIs) and More ❯

an enhanced security risk assurance and due diligence review of all in scope applications, cloud services and related technologies for ECB compliance readiness Deliver entity level risk assurance and management dashboard to support ongoing risk and issue management and reporting across EMEA. Maintain and update the governance, risk, and performance frameworks, across Information and Cyber Security within … due diligence assurance on all in scope applications, systems and technologies in support of ECB compliance. Define and embed key metrics required for information and cyber security continuous controls management and reporting; driving and tracking mitigations; facilitating periodic review to reflect changing cyber threat landscape and confirm the adequacy of risk and key controls Implement risk appetite methodology for … documentation, policy, standard, frameworks, processes and procedures. Consistently look for improvements in the efficiency and effectiveness of Information and Cyber Security risk and due diligence assurance reporting Requirements: Risk management techniques such as risk identification, risk evaluation, control mapping and mitigation tracking Performance management techniques including developing and maintaining KRIS, KCIs, KPIs and appropriate tolerances Security due More ❯

My Banking client is seeking to recruit a Security Governance and Service Management Specialist on an initial 6 month contract for a Financial Services client based in London. It is hybrid and will require 3x days onsite per week. Role Purpose: Enhance the Security Intra group Governance and Service Management process for EU entities in line with ECB … and EMEA for Information and Cyber Security, ensuring service levels are met for all services received and/or provided. Accountabilities & Responsibilities : Define intra group security governance and service management framework Enhance and embed the operating/engagement model and service level agreement to ensure continuous oversight and service management Define and maintain EU specific entity level reporting … template, including metrics to support the service performance management and service operations management. Embed a centralised ticketing module within ServiceNow for EMEA region. Use cases relevant to security service management, service request and service issue management. Coordinate the relevant reporting data points from Information and Cyber Security Committees relevant to EU, including inputs to and actions arising More ❯

across complex, enterprise-wide change? We are partnering with a major UK organisation undergoing a multi-year transformation and are seeking a Director of PMO to lead the programme management office and ensure value, control and delivery at every stage.Working in the Transformation leadership team, you will embed best-practice PMO frameworks, oversee gated lifecycle delivery and drive benefit … complex, enterprise-wide transformation Define and embed governance, standards, tools and processes across all programmes and workstreams Manage gated delivery lifecycle and ensure stringent assurance, planning, risk and dependency management Drive benefit realisation tracking and performance reporting to Executive/Programme Boards Oversee demand & capacity management, resource prioritisation and senior stakeholder engagement Your Experience: Proven track record …/waterfall) Strong focus on benefit realisation and governance in complex, multi-stakeholder environments Excellent C-suite/Board level stakeholder engagement and influence Advanced programme reporting, risk and performance management capability Experience in utilities, regulated environments or safety-critical sectors highly desirable More ❯

inspirational Engineering Lead to head up a high-performing infrastructure engineering team. This role is not only about deep technical knowledge but also about exceptional leadership, mentoring, and people management skills . You will be responsible for motivating and developing engineers, fostering a culture of accountability, and driving continuous improvement across the team. The successful candidate will combine proven … environment where individuals can thrive and deliver their best work. Establish a culture of accountability, continuous learning, and knowledge sharing across the engineering function. Provide career development, coaching, and performance management to support team growth and retention. Oversee the design, deployment, and support of VMware platforms (vSphere, vCentre, SRM, Dell VXRAIL). Manage Microsoft identity technologies including Active … . Collaborate closely with stakeholders to align engineering delivery with business objectives. Skills & Experience Required Proven experience leading and developing high-performing engineering teams with a focus on people management and mentoring. Strong technical background in VMware (vSphere, vCentre, SRM, VXRAIL) and Microsoft identity technologies (Active Directory, DNS, DHCP). Proficiency in automation and orchestration tools (Ansible, Terraform, VMware More ❯

Software and support renewals including preparing and delivering Strategic Plans for individual renewals and renewals with actions to optimise commercial value and deliver savings. Support relevant supplier relationship and performance management activities. Work with the wider Procurement and Commercial team, you'll continually drive efficiencies in sourcing and the overall process The skills required in order to be … dealing with Tier 1 technology partners in particular Oracle licenses and professional services Can deploy optimum contracting approaches based on requirements and where there are multiple dependencies Strong stakeholder management skills Can develop procurement strategies Should this position be of interest please submit your CV and I will be in contact as required. Carbon60, Lorien & SRG - The Impellam Group More ❯

will ensure the lowest total cost of ownership to the group, and robust contractual provisions to mitigate risks in contract delivery. You will also support relevant supplier relationship and performance management activities. Working with the wider Procurement and Commercial team, you'll continually drive efficiencies in sourcing and the overall process. You will be responsible for software and More ❯

will ensure the lowest total cost of ownership to the group, and robust contractual provisions to mitigate risks in contract delivery. * You will also support relevant supplier relationship and performance management activities. Working with the wider Procurement and Commercial team, you'll continually drive efficiencies in sourcing and the overall process. * You will be responsible for software and More ❯

IT Asset Management - Manager 6 month contract Havant Hybrid working £550 per day inside IR35 Overview Our client is seeking an experienced IT Asset Manager to lead the delivery of IT Asset Management (ITAM) across the organisation. This role is responsible for managing the full lifecycle of IT assets-software, hardware, and associated agreements-ensuring alignment with governance … risks and support resolution of major incidents. Generate reports and insights on asset utilisation, costs, and risks. Conduct audits and ensure compliance with ITAM policies. Support financial forecasting, cost management, and vendor negotiations. Deliver training and awareness initiatives for ITAM processes. Essential Skills & Qualifications IT Asset Management experience. Team leadership and performance management. Strong knowledge of ISO More ❯