CRM Business Analyst
- Hiring Organisation
- Lorien
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
focused Business Analyst, you'll be the vital link between business stakeholders and technical delivery teams. You'll drive requirements gathering, process analysis, and solution design for CRM enhancements, integrations, and new functionality. Your work will ensure the CRM platform is efficient, user-friendly, and aligned with … Salesforce, HubSpot, etc.). Strong understanding of CRM concepts such as lead/opportunity management, customer lifecycle workflows, case management, and automation. Skilled in gathering and documenting requirements in Agile or hybrid environments. Experience creating process flows, wireframes, and functional specs. Excellent communication and stakeholder management skills. ...