19 of 19 Contract Service Design Jobs in the South East

Lead Service DesignerContract6 MonthsHybrid Working - couple times per month in either London, Bristol or WarwickMarket day rates inside IR35 via umbrella Are you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer … centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board! What You'll Do:In this senior, hands-on role, you'll be at the forefront of evolving ...

Service Design & Introduction Lead (VP) City of London Hybrid (3/2 split) Contract £515 - £892 per day (via Umbrella) cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an IT Service Design & Introduction Lead … work with them on a contract. The responsibilities of the candidate will include: Lead service design and transition activities for ECB programme deliverables, ensuring regulatory compliance and operational readiness. Develop Service Design Packages (SDPs) and ensure all support, monitoring, and governance requirements are in place before ...

Service Consultant – Service Design & Transition Our client is urgently looking for a Service Consultant, with specialist skills around Service Design and Transition to join their team on contract basis, initially for 6 months with a view to extend. Please note, the role is OUTSIDE … role and you will be working closely with a variety of stakeholders including Architects, Project Managers and more generic business stakeholders. You will design and enable an embedded service management capability to support delivery of a managed service. Service Consultant – Key Skills: Service Design ...

Senior/Principal Service Management Consultant (Contract) Location: Dublin, Ireland (Onsite) Contract Duration: 3- 6 months, starting 1 st July 2026, with potential extension Day Rate: 500–600 per day (depending on experience) Contract Type: Full-time Contract About the Opportunity We are seeking an experienced Senior/Principal … Service Management Consultant to support a major service transformation programme within a complex enterprise environment. This is an excellent opportunity for a seasoned consultant with expertise in organisational transformation, service management operating models, and stakeholder engagement. The successful candidate will play a key role in establishing ...

Service Design Lead London (Hybrid) | 6-month contract | Inside IR35 My client, a leading global bank is looking for a Service Design & Introduction Lead to support a major transformation programme focused on service readiness, governance, and operational resilience. Key responsibilities: Lead end-to-end Service Design & Introduction for new and changed services Ensure services are fully operationally ready, supportable, and compliant ahead of go-live Define and govern Service Design Packages (SDPs), SLAs, support models, and readiness criteria Act as the bridge between delivery teams and BAU operations Run service ...

Service Consultant – Service Design & Transition 6 Months | Outside IR35 | Up to £520/day | ASAP Start | Active NPPV3 Required We're looking for an experienced Service Consultant to support the design, transition, and operational readiness of complex managed service solutions within a secure environment. … Responsibilities Define and implement Service Operating Models. Support service transition, acceptance testing, and operational readiness activities. Develop support models, processes, governance, and documentation. Configure and administer ServiceNow CSM, including Service Catalogue, workflows, ITAM, and CI management. Deliver operational training and knowledge transfer. Work closely with architects, project ...

Service Architect +Current DV Clearance is essential +On site in Hampshire months + +Outside IR35 + 650 - 750 a day We're seeking an experienced Service Architect to join a high-profile Ministry of Defence (MOD) programme on a long-term contract. This is an excellent opportunity … play a key role in designing and delivering secure, resilient, and supportable services within a complex defence environment. Key Responsibilities Design and develop end-to-end service architecture aligned with business and technical requirements. Produce service designs that meet operational, security, and supportability standards. Work closely with ...

Urgent Contract AI Service Designer (2B) - Active Security Cleared Role Purpose The AI Service Designer is responsible for designing end-to-end services that leverage data, AI, and automation to improve outcomes for consumers, and market participants. The role focuses on understanding user and organisational needs, shaping … enabled services, and ensuring solutions are usable, ethical, and aligned to Ofgem's Responsible AI and Digital strategies. Key Responsibilities Lead the design of AI-enabled services from discovery through to live, ensuring they meet user needs and business outcomes Map current and future service journeys, identifying opportunities ...

Service Architect Must have an Active DV Clearance Join a high-performing delivery team responsible for designing and transitioning complex services into live operational environments. This role offers the opportunity to act as the service subject matter expert across major project deliveries, ensuring service stability, supportability … operational excellence. Service Architect Responsibilities Develop end-to-end service designs for low, medium, and high-complexity deliveries. Assess customer operational environments and support model requirements. Define service operating models, governance structures, and support arrangements. Develop service acceptance criteria, support requirements, and transition plans. Contribute ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile … environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record ...

have excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the ai capabilities in the NOW platform to manage events of client's Transform products and technical platforms. … provide observability solutions to product and platform teams. Innovation and Strategy: Develop strategies to leverage new observability tools and technologies to enhance IT service operations and overall business operations. Lead proof-of-concept initiatives to automation resolution of events and incidents. Introduce and implement new machine learning models ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

recommendations to support decision-making, investment planning, and risk management. Translate customer needs into product requirements, identifying opportunities for new capabilities, enhancements, and service improvements. Work closely with technical teams to ensure solutions are fit for purpose and aligned with strategic objectives. Lead supplier engagement and relationship management, ensuring … critical service providers deliver against agreed performance, compliance, and commercial objectives. Establish and maintain effective supplier governance frameworks, proactively managing performance, risks, issues, and dependencies. Collaborate with Procurement teams throughout the supplier lifecycle, including onboarding, contract management, renewals, performance assurance, and commercial alignment. Operate within established governance frameworks, contributing ...

remote/very rare travel may be required 6 months £600 per day In short: We are seeking a User Researcher to support discovery, design, validation and delivery across Strategic Infrastructure digital initiatives. In full: Strategic Infrastructure is at the heart of a major transition, helping deliver some … pain points, decision points, workarounds and system dependencies. Your work will help translate business processes and requirements into evidence-based product decisions, user stories, design recommendations and supplier evaluation criteria. You will support projects across areas such as Land, Planning, Environment and Assurance, ESG, work management, portfolio delivery ...

work within one of the Uks leading defence organisations. This role is Mainly remote with occasional travel to Frimley or Preston. Role Description Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area … time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development ...

document CyberArk Workflows (CYBR Flow) for access requests, approvals, entitlement management, and future integration with ServiceNow. Define and standardise PAM policies, onboarding journeys, service catalogues, operating models, and reusable access patterns for cloud teams. Act as the key liaison between security, architecture, engineering, governance, risk, and audit stakeholders … ensure alignment of requirements and controls. Produce and maintain business requirements, process flows, governance artefacts, onboarding documentation, and service design deliverables. Support automation and self-service initiatives by translating business requirements into scalable API-driven and Terraform-enabled access models. Profile The Business Analyst will proven experience ...

Excel-based reporting into scalable Power BI solutions Operate within a 2-week sprint cycle alongside a growing data team Collaborate with architecture and service design teams Identify opportunities to improve reporting beyond "lift and shift" dashboards Deliver dashboards aligned to social housing and local authority data Skills ...

Service Architect - 6 months - SC Cleared - London Rate: £675 per day IR35: Inside Location : London/Hybrid The role: A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 6-month engagement (extendable).Producing detailed service designs, you will lead on projects … work, acting as an SME and ensuring the design meets user and wider programme needs. Experience requirements: Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving. Reviewing, challenging and approving ...

/Service Designer - Consumer Duty £Market Rate London/Primarily Remote 4 months initially My client is an instantly recognisable consultancy who require a UX/Service Designer to join a business-critical programme for an end client. Key Responsibilities: Own the end-to-end enrolment and onboarding … journey, from payment request through open banking consent to affordability assessment and confirmed payment plans, optimising for conversion. Design low-friction, compliant UX for sensitive flows, including vulnerability declaration (FCA Consumer Duty, GDPR Art. 9) and financial decision-making. Lead the confirmation and payment experience, including ...