2 of 2 Contract Support Analyst Jobs in the South East

Role/Job Title: PAS-X MES Application Support Analyst L1/L2 (SaaS) Work Location Ireland, Cork Hybrid Requirement: 1 day a week (but should be available when needed) The Role Manufacturing Data Management project for a global FMCG client as a Platform architect. Your Responsibilities … Avoid repetition) 1. L1/L2 Application Support Provide L1/L2 support for PAS-X MES across EU manufacturing sites Act as first point of contact for MES incidents, alarms, and service requests Perform incident triage, analysis, resolution, or escalation within agreed SLAs 2. Incident & Problem Management ...

Line IT Service Desk Analyst (Inside IR35) Are you a people-focused IT professional with great communication skills and a passion for problem solving? We’re looking for a 1st Line IT Service Desk Analyst to be the first point of contact for our internal users across multiple … email and service desk tools Log, investigate and resolve issues at first point of contact where possible Escalate incidents effectively while meeting SLA targets Support day-to-day IT admin, documentation and service improvements What we’re looking for Excellent communication skills and a confident, customer-focused approach Comfortable ...