London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Senior Application SupportAnalyst - Commodities Trading Expanding commodities trading business in London (hybrid working) is looking for an experienced Senior Applications SupportAnalyst to join their team. £600 - 700 per day Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application SupportAnalyst will have prior … role supporting high-functioning trading teams within Commodities trading. You will be working with the latest technology and exposed to exciting business area. Key skills for the Senior Application SupportAnalyst are: - great relationship and interpersonal skills - experience supporting Middle and Back office teams in Commodities trading Please apply now for a confidential discussion about the role and More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
IT SupportAnalyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT SupportAnalyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯
Deskside SupportAnalyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new Deskside SupportAnalyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a … premier firm among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this Deskside SupportAnalyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach … to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and More ❯
Infrastructure SupportAnalyst – 12 month Fixed Term Contract This role is for an Infrastructure SupportAnalyst to work within the Infrastructure team. You will work with the outsourced managed service provider and various other suppliers, including liaising with the technical teams. This will cover areas such as servers, end clients, cloud services, etc. Primary Responsibilities • Support … to date with the latest developments within IT o Delivering an effective operation built on development and professional standards o Proactive ownership of complex operational issues and provide appropriate support to other team members • To be a technical expert within the team, advising and supporting accordingly, providing guidance and advice in the area of best practise for managing the … IT infrastructure. • Ensure the development and maintenance of appropriate documentation, security and controls over all IT process, systems and infrastructure. Skills, Competencies & Personal Qualities • Strong Infrastructure and end user support skills and experience • Contribute with ideas and suggestions on continuous service improvement • Strong experience of incident and problem management including 3rd party service providers • ITIL V3 Foundation qualified • Must More ❯
A well-established architectural practice is looking for a personable and driven IT SupportAnalyst to join its expanding team based in Central London. Please note this role is Inside IR35 and fully office based (5 days per week).In this role you will work as part of a small team to deliver a smooth and efficient IT … you will possess relevant IT qualifications and have proven technical experience supporting IT hardware, Microsoft Windows, Office 365 and Active Directory.This is an excellent opportunity for a dynamic IT SupportAnalyst to join a progressive and growing business. More ❯
We’re looking for a Fluent German speaking Sales & SupportAnalyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are … fluent German, both written and spoken for this role. Experience working in a similar role within operations, support, or a related function Avid Facebook and Instagram user with knowledge of both products - as a user and creator or publisher A highly organised, process-oriented problem-solver with strong communication skills A team player who thrives in a fast-paced More ❯
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site 178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and More ❯