within the team. Qualifications & Experience: 4-6+ years of experience in program or project management in complex, matrix organisations. A natural facilitator and an organised, outcome focused, strategic systems thinker. A demonstrable experience of working in an Agile experience design environment with a contextual, real-world understanding of design-thinking frameworks, user-centred research, service, product and … verbal communication skills, with the ability to present ideas clearly and persuasively to team members and stakeholders alike. A Bachelor's degree in Design, Service Design, Human-Computer Interaction, SystemsThinking, or a related field More ❯
walk-throughs with product, dev, PMs, ops) to identify development actions and align on delivery plans. Produce and maintain service blueprints, ecosystem maps, and other visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we … Design techniques and their application in complex organisations A problem solver, comfortable with ambiguity, who strives to look beyond symptoms to explore the core needs and pains. A creative, systems-thinking mindset, that thrives on experimenting, pushing boundaries and seeing how digital, people, and process can fit together. Skilled and experienced in using Figma, Adobe Creative Suite and More ❯
engagement efforts. Create a collaborative stakeholder environment. Engage the large, global team to deliver to the best of its ability with a CI mind set. Technical Competencies Solution Development Systemsthinking Collaborate widely with senior leaders and experts to develop high impact solutions. Focusing on quality Drive a focus on quality solutions across TAS Technology and take accountability More ❯
