Surrey, England, United Kingdom Hybrid / WFH Options
Morela
and implementation of AI initiatives. Advising on best practices, risks, and opportunities in AI adoption. Collaborating with internal teams and client stakeholders to translate strategy into actionable steps. Providing thoughtleadership and staying up to date with the latest developments in AI. What we’re looking for: Proven experience in AI strategy, consulting, or digital transformation . Strong More ❯
maturity. Identify and mitigate customer risk, collaborating internally to create "get well" plans. Act as the customer's advocate internally, sharing feedback, use cases, and process improvements. Contribute to thoughtleadership and best practices within the Customer Success function. Skills & Experience Required Bachelor's degree and/or equivalent relevant experience. 7+ years' experience in Customer Success within More ❯
on safety, resilience, and ethical compliance Guide stakeholders on adherence to ethical principles, AI Strategy, and regulatory requirements (e.g., EU AI Act, ISO/IEC 42001) Deliver training and thoughtleadership on responsible AI practices to project teams Required Expertise: Proven experience in responsible AI, human factors, or ethics in technology Track record embedding ethical frameworks into AI More ❯