17 of 17 Contract User Stories Jobs in the South East

high-performing Agile team delivering digital transformation within the public sector. The successful candidates will play a key role in gathering requirements, modelling data, and writing user stories to support large-scale development and testing activities. Key Responsibilities: Lead requirements analysis and documentation for complex digital projects. Write clear, detailed user stories for development … government or public sector projects. Strong background in Agile methodologies and tools (e.g., Jira). Expertise in requirements analysis and data modelling. Demonstrated ability to write user stories for large development teams. Experience working in high-performing Agile or Scrum environments. Desirable Skills: Knowledge of digital transformation programmes. Familiarity with API design and documentation. Awareness of generative More ❯

Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi-disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute … to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout … the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer More ❯

in an agile context Familiarity with tools like JIRA and Confluence for Agile project management and documentation Capture, analyse and document business and technical requirements; write user stories and acceptance criteria; ensure alignment with the roadmap, sprints and delivery plans. Oversee/support work prioritisation across the team/wider stakeholders, working closely with the PM, Tech More ❯

Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to … refine stories, remove blockers, and deliver high-quality increments. Facilitate backlog grooming, sprint planning, reviews, and retrospectives. Monitor product performance, identify opportunities for optimisation, and drive continuous improvement. Act as the voice of the customer within the squad and champion digital best practice. Build strong relationships with stakeholders across the business to ensure alignment and transparency on progress and More ❯

Agile environment to deliver a reliable and high-quality user experience. Test Planning & Design Collaborate with Business Analysts and Product Owners to analyse requirements, user stories, and technical specifications. Define the test scope, objectives, and acceptance criteria for ServiceNow configurations, customisations, and integrations. Develop comprehensive test strategies, detailed test plans, test cases, and test scripts … the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability More ❯

to support complex digital projects. Awareness of Generative AI tools and their potential applications. Develop clear and effective data models and supporting documentation. Write and maintain user stories for large development and testing teams. Define and document data requirements and API specifications . Collaborate closely with cross-functional teams in an Agile/Scrum environment to ensure More ❯

translate complex business needs into clear, concise and prioritised requirements for development teams. You will work closely with engineers, testers, product leads and end users, shaping user stories, running refinement sessions and guiding teams through the delivery lifecycle. Strong communication skills are important as you will engage with senior stakeholders, manage competing priorities and ensure the team … always has well structured functional requirements. The programme demands someone confident operating within secure Defence environments and experienced balancing business value, delivery constraints and user expectations. Required skills and experience • Active DV clearance and recent Defence sector experience • Background delivering bespoke software as part of agile teams • Strong client facing consulting experience • Proven user story creation More ❯

seeking a Senior Business Analyst to work on a transformation project. You will work closely with agile teams on the creation and refinement of requirements and user stories including scoring for prioritisation and leading on testing and quality checks. Previous experience within Financial Services/Retail Banking is essential. Key Skills & Experience: Previous relevant business analytical work More ❯

seeking a Senior Business Analyst to work on a transformation project. You will work closely with agile teams on the creation and refinement of requirements and user stories including scoring for prioritisation and leading on testing and quality checks. Previous experience within Financial Services/Retail Banking is essential. Key Skills & Experience: Previous relevant business analytical work More ❯

gaps or inefficiencies, and recommend ways to streamline or enhance performance through better systems and processes. Defining Requirements: Translate business objectives into clear and actionable requirements, user stories, and acceptance criteria that guide development and delivery. Collaborating on Solutions: Work closely with developers and technical specialists to shape solutions that are fit for purpose, technically feasible, and More ❯

and positioned to deliver measurable impact. Scope of Work Requirements & Analysis Conduct interviews, workshops, and surveys with stakeholders to capture functional and non-functional requirements. Analyse business and user needs, translating these into clear, actionable requirements. Identify and address constraints (e.g., legal, privacy, compliance). Map existing processes, highlighting gaps, risks, and opportunities for improvement. Collaboration & Stakeholder Management … alignment between requirements and delivered solutions. Remain flexible and adaptable, adjusting deliverables or methodology as needed to support the team's goals. Delivery & Quality Assurance Write user stories with acceptance criteria, modifying and splitting requirements as appropriate. Lead refinement and planning sessions. Support developers and QA teams in understanding requirements and validating implementation. Define UAT test scenarios More ❯

Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able to write user stories and acceptance criteria. Excellent documentation experience. Excellent stakeholder engagement and communication skills; simplifies complexity and drives results. Proactive, structured, and delivery-focused; able to produce high-quality documentation efficiently. More ❯

Power BI). Excellent stakeholder engagement and communication skills. Ability to create process maps and workflows using tools like Visio or Lucidchart. Skilled in writing functional specifications and user stories. Experience with testing and quality assurance processes. Relevant certifications (e.g., CBAP, PMI-PBA) preferred. Experience working in large, complex organisations with multiple stakeholders. Strong understanding of workforce analytics More ❯

department pages to drive deeper engagement and revenue-related actions Analysing web journeys, drop-off points, and conversion funnels Turning business and ecommerce goals into clear user stories and requirements Partnering with Product, Design, Engineering, and Marketing to ship improvements Supporting UAT and ensuring changes deliver real, measurable impact We are looking for a BA with strong More ❯

migration processes Basic knowledge of data management capabilities particularly data governance and data quality Basic knowledge of Agile project management methodology and artefact style such as user stories Skilled in data analysis tools such as Informatica Analyst, Alteryx Designer, Python, R, Microsoft Excel VBA, SQL Basic skill in using reporting tools such as Cognos Query Studio, Power More ❯

scripting, SQL for data querying, and familiarity with SAP, AWS, SharePoint Online, and Microsoft Teams administration. Experience working with JIRA to independently add, manage, and refine user stories in a structured manner. Strong analytical and problem-solving capabilities with the ability to translate complex business requirements into effective technical solutions. Experience or interest in enterprise architecture, cloud More ❯

CSM. What you will be doing: Leading the design, implementation, and optimization of ServiceNow solutions including CSM and CMDB. Involved in technical requirement gathering, translating into user stories, use cases, process flows, and functional specifications. Providing ongoing support, guidance, and recommendations to maximize platform adoption and value. Coordinating cross-functional teams, managing timelines, to ensure successful project More ❯