IT Support Engineer
- Hiring Organisation
- Harvey Nash Plc
- Location
- East Kilbride, Lanarkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 250 - 300 Daily
Service Requests and Incidents, troubleshoot technical issues, and escalate to specialist teams when needed. The role suits someone with strong communication skills, a problem-solving mindset, and a commitment to great customer service. Responsibilities Resolve technical issues using Knowledge Articles Manage Incidents and Requests to agreed service levels ...