2 of 2 Contract Customer Service Jobs in South Wales

recruiting a Technical Installer to join the team as part of an equipment swap-out programme. This role is ideal for someone who enjoys hands-on work, providing excellent customer service, and learning new technical skills. You will be responsible for upgrading home-care devices from analogue to digital systems, visiting customers in their homes to install and … Responsibilities: Install and upgrade home-care equipment from analogue to digital systems Demonstrate equipment features and usage to customers Ensure accurate completion of documentation and installation records Provide excellent customer service at all times Follow instructions and adhere to agreed processes Travel to customer locations as required Requirements: A flexible, team-focused approach Good communication and organisational More ❯

a team environment, possessing excellent communication and organisation skills. Experience in the delivery of digital technologies is desirable but not essential. Due to the geography and spread of our service portfolio, you will be required to be flexible and be able to travel to various sites across Wales at least 3 times per week; this may on occasion, require … a broad range of Primary Care Stakeholders Coach and mentor Primary Care Stakeholders in adopting new digital technologies Build relationships with Primary Care Stakeholders to effectively manage their digital service needs Monitor service requests and act as an escalation point for Primary Care Stakeholder issues, liaising with DHCW, Health Boards and Suppliers, as necessary. Establish and maintain effective … available to them maintaining effective two way written and verbal communication the implementation of national or local initiatives. providing feedback on new processes and procedures to support changes to service implementation, ensuring continuous service improvements to Primary Care Stakeholders. the preparation and drafting of routine and ad-hoc reports maximising the use of technology to improve performance and More ❯