1 to 2 of 2 Contract SLA Jobs in South Wales

support of a large and varied user base in IT systems Experience of an ITIL service environment Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them Understanding and experience of providing an effective customer service Desirable Experience of working in a NHS/ more »

team, focusing on the ongoing functional support and improvement of their current database infrastructure. Key Responsibilities: Support a 24/7 environment with stringent SLA requirements. Manage and resolve issues related to Oracle databases and dependent applications. Perform lifecycle management, including automation and maintenance. Oversee the progress of new projects more »