2 of 2 Contract Support Engineer Jobs in South Wales

IT Support Engineer | Cardiff | 6 - Months My customer is seeking an experienced IT Support Engineer to join on a 1st/2nd line support basis to ensure business continuity. The successful candidate will be able to provide day to day IT support to onsite and remote users. Key Responsibilities of the IT Support Engineer: Handling day-to-day 1st/2nd line support including password resets and phishing/security queries. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Troubleshooting and fixing hardware issues including printers. Working with Group Policies and transitioning to Intune. Delivering clear, friendly communication to … users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/ More ❯

Urgent 3rd Line Service Desk Engineer contract - 3 months intially Cardiff (onsite) - £175-£210 p/day We know the rate is a little lean for the skills but if you're at a loose end for a few months and can work in Cardiff, with a great team, please don't hesitate to apply. We're looking for … a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO, Azure, VMs, domain controllers … coverage and daily compliance checks. Automation & Scripting Push automation using PowerShell. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to More ❯