Support Engineer Contracts in South Wales

Support Engineer
Wales > South Wales

The median Support Engineer daily rate in South Wales is £263, according to job vacancies posted in the 6 months leading up to 16 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 26 16 45
Rank change year-on-year -10 +29 +4
Contract jobs requiring a Support Engineer 10 22 10
As % of all contract jobs advertised in South Wales 4.15% 7.10% 2.01%
As % of the Job Titles category 4.39% 7.97% 2.11%
Number of daily rates quoted 8 21 5
10th Percentile £163 £133 -
25th Percentile £179 £143 £130
Median daily rate (50th Percentile) £263 £145 £160
Median % change year-on-year +81.03% -9.38% -15.79%
75th Percentile £433 £148 £173
90th Percentile £438 £213 £322
Wales median daily rate £195 £145 £165
% change year-on-year +34.48% -12.12% -13.16%
Number of hourly rates quoted 2 1 4
10th Percentile - - £17.23
25th Percentile £21.25 £12.25 £19.81
Median hourly rate £22.50 £12.50 £35.00
Median % change year-on-year +80.00% -64.29% +118.75%
75th Percentile £23.75 £12.75 £49.06
90th Percentile - - £49.63
Wales median hourly rate £22.50 £12.50 £22.50
% change year-on-year +80.00% -44.44% +45.16%

All Contract IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in South Wales with a recognized job title 228 276 473
% of contract IT jobs with a recognized job title 94.61% 89.03% 95.17%
Number of daily rates quoted 166 199 361
10th Percentile £164 £160 £190
25th Percentile £263 £350 £363
Median daily rate (50th Percentile) £400 £450 £475
Median % change year-on-year -11.11% -5.26% -
75th Percentile £480 £551 £586
90th Percentile £625 £638 £650
Wales median daily rate £400 £450 £475
% change year-on-year -11.11% -5.26% -
Number of hourly rates quoted 19 19 26
10th Percentile £15.24 £11.61 £13.00
25th Percentile £17.26 £14.78 £16.98
Median hourly rate £22.50 £22.50 £18.14
Median % change year-on-year - +24.04% -6.16%
75th Percentile £43.13 £69.38 £19.98
90th Percentile £46.75 £87.80 £49.38
Wales median hourly rate £21.76 £19.00 £18.14
% change year-on-year +14.50% +4.74% -6.16%

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing Support Engineer in South Wales.

Daily rate trend for Support Engineer in South Wales

Support Engineer
Daily Rate Histogram in South Wales

Daily rate distribution for jobs citing Support Engineer in South Wales over the 6 months to 16 May 2025.

Daily rate histogram for Support Engineer in South Wales

Support Engineer
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing Support Engineer in South Wales.

Hourly rate trend for Support Engineer in South Wales

Support Engineer
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cardiff -6 5 £425 +193.10% 4
Newport 0 1 £413 +205.56%
Glamorgan - 1 £200 - 13
Rhondda Cynon Taff - 1 £175 -
Neath Port Talbot - 1 £135 - 5
Caerphilly - 1 £180 -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 16 May 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region featuring Support Engineer in the job title.

1 7 (70.00%) Microsoft
2 6 (60.00%) Customer Service
3 5 (50.00%) Social Skills
3 5 (50.00%) ITIL
3 5 (50.00%) Windows
3 5 (50.00%) Microsoft 365
3 5 (50.00%) Windows 10
4 3 (30.00%) SCCM
4 3 (30.00%) ServiceNow
4 3 (30.00%) Active Directory
4 3 (30.00%) SLA
4 3 (30.00%) Cisco
4 3 (30.00%) Firewall
5 2 (20.00%) ITSM
5 2 (20.00%) LAN
5 2 (20.00%) VoIP
5 2 (20.00%) WAN
5 2 (20.00%) Ivanti
5 2 (20.00%) Cybersecurity
5 2 (20.00%) Analytical Skills
5 2 (20.00%) Entra ID
5 2 (20.00%) Patch Management
5 2 (20.00%) Remote Desktop
5 2 (20.00%) Problem-Solving
5 2 (20.00%) PowerShell
5 2 (20.00%) Mac OS
5 2 (20.00%) Azure
5 2 (20.00%) Microsoft Intune
6 1 (10.00%) Enterprise Software
6 1 (10.00%) Mobile Device Management

Support Engineer Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
1 1 (10.00%) SharePoint
Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 5 (50.00%) Microsoft 365
2 2 (20.00%) Azure
2 2 (20.00%) Entra ID
Communications & Networking
1 3 (30.00%) Firewall
2 2 (20.00%) LAN
2 2 (20.00%) Remote Desktop
2 2 (20.00%) VoIP
2 2 (20.00%) WAN
3 1 (10.00%) DNS
3 1 (10.00%) PBX
3 1 (10.00%) TCP/IP
3 1 (10.00%) Wi-Fi
Development Applications
1 1 (10.00%) JIRA
General
1 5 (50.00%) Social Skills
2 2 (20.00%) Analytical Skills
3 1 (10.00%) Documentation Skills
3 1 (10.00%) Manufacturing
Miscellaneous
1 1 (10.00%) CMDB
1 1 (10.00%) Enterprise Software
1 1 (10.00%) Management Information System
1 1 (10.00%) Video Conferencing
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows 10
2 2 (20.00%) Mac OS
3 1 (10.00%) Android
Processes & Methodologies
1 6 (60.00%) Customer Service
2 5 (50.00%) ITIL
3 2 (20.00%) Cybersecurity
3 2 (20.00%) ITSM
3 2 (20.00%) Patch Management
3 2 (20.00%) Problem-Solving
4 1 (10.00%) Agile
4 1 (10.00%) Asset Management
4 1 (10.00%) Business Continuity
4 1 (10.00%) Change Management
4 1 (10.00%) Customer Experience
4 1 (10.00%) Disaster Recovery
4 1 (10.00%) Information Security
4 1 (10.00%) Line Management
4 1 (10.00%) Mobile Device Management
4 1 (10.00%) Project Delivery
4 1 (10.00%) Root Cause Analysis
4 1 (10.00%) Time Management
4 1 (10.00%) User Experience
Programming Languages
1 2 (20.00%) PowerShell
Qualifications
1 1 (10.00%) A+ Certification
1 1 (10.00%) ITIL Certification
1 1 (10.00%) Network+ Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 3 (30.00%) Active Directory
Systems Management
1 3 (30.00%) SCCM
2 2 (20.00%) Microsoft Intune
3 1 (10.00%) Jamf Pro
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) Cisco
2 3 (30.00%) ServiceNow
3 2 (20.00%) Ivanti
4 1 (10.00%) Sophos
4 1 (10.00%) VMware