Desktop Support Engineer (SC Cleared)
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- Gloucester, Gloucestershire, South West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- From £200 to £220 per day
resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. Managing incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat … incoming incidents Management of Win-10 devices (MMD Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. Antivirus Management (Defender/McAfee) Device movement from one desk to another as per requirement/project requirement. Unpacking and Repackaging ...