Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform team … responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & ConfigurationManagement (SACM) . This role will also support … compliance and efficiency through software licence management and technology obsolescence tracking , contributing directly to the platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder management skills, particularly More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
analyst understanding what data sets resides where and support which requirements. Analysing and understanding federation vs integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of ConfigurationManagement Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) If More ❯
analyst understanding what data sets resides where and support which requirements. Analysing and understanding federation vs integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of ConfigurationManagement Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) Data More ❯
analyst understanding what data sets resides where and support which requirements. Analysing and understanding federation vs integration Documenting integration requirements, flows, subscriptions etc to support use cases Understanding of ConfigurationManagement Knowledge of access methodologies, data analysis Define data standards, taxonomies, and naming conventions across ITSM Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) Data More ❯
Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Lorien
roles as part of a wider Windows 11 deployment project. Responsibilities: These roles will be remote based with occasional travel to Corsham if required e.g. for meetings Core Project Management Project Management Support General administrative tasks supporting the project team, including meeting minutes Supporting the Lead Project Manager with the creation of reports, plan updates, configurationmanagementMore ❯
not writing software role (don t need an engineer) Overview: We are looking for a capable, self-driven and flexible software professional to support multiple development teams in project management and software delivery. It would suit someone who enjoys multi-tasking, project management support and can act as a lynchpin, enabling MBDA successfully to deliver fully qualified software … products. What we re looking for: A process champion to assist our software development teams with planning, documentation, configuration and delivery. Key skills required include. • Experience of software process in high reliability, safety or regulated sectors • Experience of Software Engineering Lifecycle • Knowledge of Project Management principles. Role Includes : • Providing software input and configurationmanagement • Supporting multiple More ❯
As a trusted partner to the UKs Ministry of Defence, our client is seeking a Technical Software Documentation Officer to support multiple development teams across project management and software delivery. This role is ideal for a proactive, adaptable software professional who thrives in a dynamic environment and enjoys acting as a central point of coordination. Youll play a key … Well-suited to candidates with a passion for software who thrive in fast-paced, multi-tasking environments. A great stepping stone for those considering a future transition into project management, offering hands-on exposure to coordination and delivery support. What Do You Need?: Seeking a process champion to support software teams in planning, documentation, configuration, and delivery; key … working within software processes in high-reliability, safety-critical, or regulated sectors. Solid understanding of the full Software Engineering Lifecycle and its application across multiple programmes. Familiarity with project management principles and the ability to support delivery milestones. Providing configurationmanagement and software input to ensure consistency and traceability. Supporting a variety of programmes simultaneously, adapting to More ❯
Employment Type: Contract
Rate: Up to £65 per hour PAYE and Umbrella pay option available
technical estate. Essential skills Active DV clearance (mandatory) 2nd/3rd line Engineering experience in secure or defence environments Strong Linux and Windows Server administration skills Automation and config management with Ansible Familiarity with Citrix, vSphere, and vRealize Automation (vRA) CI/CD experience using Git, Nexus, pipelines Monitoring expertise with SCOM and similar tools Knowledge of Jumpboxes, AutoFS … acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Certain Advantage
IR35 (Umbrella) Interview process: One stage video interview process Technical Software Documentation Officer Job Description: Capable, self-driven and flexible software professional to support multiple development teams in project management and software delivery. It would suit someone who enjoys multi-tasking, project management support and can act as a lynchpin, enabling the company to successfully to deliver fully … qualified software products. What the department are looking for; A process champion to assist our software development teams with planning, documentation, configuration and delivery. Key skills required include: Experience of software process in high reliability, safety or regulated sectors Experience of Software Engineering Lifecycle Knowledge of Project Management principles Role includes: Providing software input and configurationmanagement … the software lifecycle This role is for someone who wants to work in software and enjoys multi-tasking Ideal for someone who is thinking about a move to project managementMore ❯
Employment Type: Contract, Work From Home
Rate: £65 per hour, Benefits Overtime rate of time and a quarter
This role focuses on streamlining deployments, reducing manual processes, and ensuring consistent infrastructure performance. Key Responsibilities: Develop and maintain automation scripts, playbooks, and workflows (Python, Ansible). Automate provisioning, configuration, and monitoring of bare metal servers. Build CI/CD pipelines (Jenkins) and integrate with version control tools. Implement monitoring, reporting, and configurationmanagement processes. Troubleshoot automation More ❯
yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist our software development teams with planning, documentation, configuration, and delivery Providing software input and configurationmanagement Supporting multiple programmes Directly interfacing with software engineers and project leaders Supporting internal customer teams, such as Test and … Supporting the delivery of Integration deliverables Your skillset may include: Experience of software process in high-reliability, safety, or regulated sectors Experience of Software Engineering Lifecycle Knowledge of Project Management principles If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Documentation Officer 12 month contract Based … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist our software development teams with planning, documentation, configuration, and delivery Providing software input and configurationmanagement Supporting multiple programmes Directly interfacing with software engineers and project leaders Supporting internal customer teams, such as Test and … Supporting the delivery of Integration deliverables Your skillset may include: Experience of software process in high-reliability, safety, or regulated sectors Experience of Software Engineering Lifecycle Knowledge of Project Management principles If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Documentation Officer 12 month contract Based … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist our software development teams with planning, documentation, configuration, and delivery Providing software input and configurationmanagement Supporting multiple programmes Directly interfacing with software engineers and project leaders Supporting internal customer teams, such as Test and … Supporting the delivery of Integration deliverables Your skillset may include: Experience of software process in high-reliability, safety, or regulated sectors Experience of Software Engineering Lifecycle Knowledge of Project Management principles If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Documentation Officer 12 month contract Based … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯
Gloucester, Gloucestershire, South West, United Kingdom
PS Computer Services Ltd t/a Parker Shaw
analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) If you feel you have the skills and experience needed for this role; please do apply now. More ❯
analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL Principals SACM (Service Asset & ConfigurationManagement) Service Modeler and CMDB Technical Consultant - 12 month contract - £650 - £750 - eDV - full time onsite in Gloucester Damia Group Limited acts as an employment agency for permanent More ❯
configurations onto new equipment - no installation, racking, or patching required. You'll be working with a pre-staged environment and following a clear set of tasks focused purely on configuration upload and validation. What You'll Need: Valid SC Clearance Hands-on experience with Cisco routers, switches , and config management Familiarity with tools such as PuTTY , CMD , or More ❯
network systems. Design, install, configure, and maintain network infrastructure. Manage and upgrade equipment such as firewalls, enterprise Wi-Fi, and switches. Use tools like PatchManager and Cablesolve for accurate configuration management. Ensure compliance with NATO security policies and procedures. Support structured cabling (CAT5, fibre) and manage power distribution in server racks. Assist in rolling out and supporting enterprise Wi … Excel (intermediate level) Windows 10/11 system administration Network monitoring tools (e.g., WhatsUpGold) Configuring iSCSI storage CISCO Wi-Fi systems Structured cabling (CAT5, fibre) PatchManager or similar infrastructure management tools Power distribution and racking within server environments Firewall installation and configuration Desirable Skills: Strong troubleshooting across all IT support levels. Experience in NATO, military, or defence environments. More ❯