Service Coordinator
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. The Service Coordinator role involves the planning & scheduling … of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations or schedule of rates (as necessary). Processing sales orders … in line with Service Rates/expected completion and billing dates. Plan/schedule field service team that timelines/customer needs are met this includes keeping engineers informed of any changes to scope or movement of dates. Working to business KPIs. Raise requests for materials required for site more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Posted: