7 of 7 Contract Customer Service Jobs in the South West

Developer to design, develop, configure, integrate, and support solutions built on Amazon Connect. The role requires strong hands-on experience across contact-centre functionality, customer journeys, Cases, Tasks, Contact Flows, routing, integrations, APIs, and AWS services. The successful candidate will be comfortable translating business and customer-service …/reusable flow design. Queues, routing profiles, agents, users, security profiles, and hours of operation. Contact Centre voice and telephony configuration. IVR and self-service customer journeys. Inbound and outbound contact handling. Customer Profiles and customer data integration. Contact Trace Records (CTRs) and contact history. Call ...

Service Desk Analyst – MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester - possibility to go permanent We are seeking an experienced and proactive Service Desk Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple … modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Support device security, patching, compliance, and asset management Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops ...

opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. … updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace ...

hardware deployment. Ability to support IT projects and large-scale technology rollouts. Strong troubleshooting skills with experience resolving complex technical issues. Excellent customer service and communication skills, able to explain technical concepts to non-technical users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

public sector markets. Role: Technician 3 Location - Bristol Duration - Till Feb 2027 Hourly rate - £25.75 via umbrella Role: Respond to and resolve incidents and service requests in a timely and professional manner. Manage and maintain onsite stock, including inventory control and regular audits. Perform hardware builds and configuration tasks … engineering role. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. We are committed to equality of opportunity for all staff and applications ...

absence management. - Deliver appropriate training and ongoing support to management-level staff on the Time and Attendance system, to ensure system competence and self-service capability across the organisation Payroll & Operational Support; - Provide ongoing payroll support by ensuring all employee changes, new starters, and leavers are accurately processed … shift implementations, and configure these within HR and time management systems, to ensure system accuracy during periods of operational change Essential skills & Qualifications; - Excellent customer service skills and ability to interface with people at all levels. - Excellent verbal and written communication skills. - Self-motivation and ability to organise ...

departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. You will ensuring the technical department delivers to schedule and to the standard required. Ranges covered will include … product development. Maintains fabric library, ensures consistency across suppliers. Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Makes informed decisions on updates, cascading to suppliers and other techs as appropriate. Utilises tools such as reviews, store feedback and returns ...