Contract Customer Service Jobs in the South West

1 to 18 of 18 Contract Customer Service Jobs in the South West

Service Coordinator

Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Posted:

Application Support Specialist

Broad Street, Greater London, United Kingdom
Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
Employment Type: Contract
Rate: £250 - £290/day
Posted:

Caretaker / Handyperson / Facilities Maintenance / Keyholder

Bristol, Avon, South West, United Kingdom
AWD online
as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »
Employment Type: Contract, Part Time
Salary: £11.44 per hour + Benefits
Posted:

Information Officer

Trowbridge, United Kingdom
Wiltshire Council
the telephone. You will be working with both members of the public and professionals in external agencies and organisations. The key focus of this service is to support adults at risk in Wiltshire to feel and be safe. This holistic approach and the support that you will offer, will … be essential in the service achieving this. The role of Information Officer is an excellent opportunity for you to demonstrate your customer service skills and gain specialist safeguarding experience as part of a supportive, collaborative, and multi-disciplinary team. We are looking for people with social care … and customer service experience, who have the key listening and communication skills to build effective relationships with people in order to achieve positive outcomes. It is a role in which you will need a calm and mature attitude and will have to manage information of a highly confidential more »
Employment Type: Fixed-Term
Salary: £26873.00 - £28770.00 a year
Posted:

Training and Communication Content Designer (12 Months Fixed Term Contract)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
Employment Type: Contract, Part Time
Posted:

Data Engineer (D&BI) 12 Months Fixed Term Contract

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
self-motivated and able to work on own initiative as well as a team environment. Lead by example, motivating team members with focus on service excellence. Collaborate, support and understanding the team dynamic. Minimum Criteria Knowledge of Data Warehouse design; Star schema and dimensional modelling Previous experience of ETL … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
Employment Type: Contract, Part Time, Work From Home
Posted:

Impact Accelerator Unit Manager

Bristol, United Kingdom
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … skills Essential Negotiation, motivational and influencing skills to gain agreement and/or cooperation to overcome barriers to understanding. Excellent oral and written communication. Customer service approach. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Address BNSSG ICB 100 Temple more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:

Senior IT Technician - Migration

Tewkesbury, Gloucestershire, United Kingdom
Rise Technical Recruitment
C#, Cloud Platforms or Database Services. A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service. The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH ((phone number removed)) To apply for more »
Employment Type: Contract
Rate: £35000 - £40000/annum training, development, health plan
Posted:

Faults Coordinator

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
MSP Direct Sourcing
will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »
Employment Type: Contract, Work From Home
Rate: £13.80 per hour
Posted:

IT Delivery Team Member

Cheltenham, Gloucestershire, South West, United Kingdom
Guidant Global
developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customer service background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »
Employment Type: Contract
Posted:

Programme Manager

Bristol, United Kingdom
Boston Hale
team, a leading player in the FMCG industry. They are committed to excellence, driven by their passion for delivering high-quality products and exceptional service to their customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Employment Type: Contract
Rate: £500 - £700/day
Posted:

Vechicle Technician Contract role

Weston-Super-Mare, Somerset, South West, United Kingdom
Renzo Automotive Limited
orIndependent Garage experience Ability to work as part of a team Positive attitude and flexible with workloads A genuine commitment to delivering first-class customer service Experience in carrying out diagnostic and service repairs A systematic and organised individual who pays attention to the smaller details. Demonstrates … performed accurately & efficiently Prepare cars for MOT's Use the latest diagnostic equipment Complete New and Used vehicle preparation work Maintaining communication with the service dept regarding progress. Working within the company health & safety guidelines. If this role is something that you are well suited to or you are more »
Employment Type: Contract
Rate: From £20 to £30 per hour Plus travel bonus
Posted:

Administrator Hybrid

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Pertemps Bristol Industrial
Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »
Employment Type: Contract, Work From Home
Rate: £13.49 per hour
Posted:

NEC/Northgate Developer

Bristol, Somerset, United Kingdom
Hybrid / WFH Options
Positive Employment
Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements … to process and user controls based on analysis of data and management information. Encourage and promote best practice, particularly in the area of customer service orientation. Ensure all processes reinforce effective data quality and data security. Lead and support the measurement and benchmarking of an Application Support Function more »
Employment Type: Contract
Rate: GBP 450 Daily
Posted:

Actimize Engineer

Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Ntrinsic Consulting Europe Limited
to join our Economic Crime Technology team! This role is key in preventing financial crimes as part of a wider team committed to excellent customer service. The role involves providing production support (primary responsibility) and tackling other engineering tasks ? The client is a financial institution on a mission to more »
Employment Type: Contract, Work From Home
Rate: £395 per day
Posted:

Retrofit Solution Engineer

Gloucestershire, South West, United Kingdom
Morson Talent
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the teams missions is to provide a service for airlines to modify/upgrade the in-service products … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers (‘Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: • We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »
Employment Type: Contract
Rate: £55 per hour
Posted:

Retrofit Solution Engineer

Bristol, Avon, South West, United Kingdom
Guidant Global
The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the team's missions is to provide a service for airlines to modify/upgrade the in-service … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers ('Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »
Employment Type: Contract
Posted:

Technical Author

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Morson Talent
expertise to manage all authoring activities for the own technical scope of the jobholder. Technical focal point for other domains and companies (design office & customer services & subcontracting companies & suppliers). Assess aircraft design criteria (e.g. Service Bulletin, Customer Originate Change, MPM, drawings) for technical manual impact. Collect … for criteria like RFI/RFR, MPM, SB, COC, drawings. Ensures that all requests are answered/incorporated in time and according to the Customer Support rules. Provide guidance to technical authors (subcontractors) in the accomplishment of their tasks related to customer daily queries e.g. for applications and more »
Employment Type: Contract, Work From Home
Rate: £48.18 - 48.18 per hour
Posted:
Customer Service
the South West
10th Percentile
£135
25th Percentile
£154
Median
£176
75th Percentile
£300
90th Percentile
£450