5 of 5 Contract Customer Service Jobs in the South West

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Location: Bristol BS34 8JH Daily Rate: PAYE - £14.54/… Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management ...

Overview We are supporting a secure, high-availability IT environment and are looking for a First Line Support Analyst to join an established Service Desk team providing out-of-hours operational support. This role is the first point of contact for IT incidents and service requests, with responsibility … attitude, reliability, and communication skills are as important as technical capability. Key Responsibilities Act as the first point of contact for IT incidents and service requests Accurately log, categorise, and prioritise incidents Resolve issues at first contact where possible Escalate incidents to appropriate resolver groups in line with SLAs ...

deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of a wider deployment team ...

ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement. The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures … hardware contracts. They deputise for the Manager of Software Licensing when required. The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About ...