3 of 3 Contract ITSM Jobs in the South West

service growth Essential Skills & Experience Demonstrable experience delivering managed services within the public sector Strong stakeholder engagement and relationship management skills Solid understanding of ITSM frameworks (ITIL/ISO 20000) Experience working within a SIAM environment Active DV Clearance (essential) Reach out tofor a discreet conversation ...

solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must be Sc Cleared Key Requirements: Candidates must be SC cleared How to Apply: If you're interested ...

user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration … development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service ...