9 of 9 Contract ITSM Jobs in the South West

deliverables and outcomes, not just documentation. Experience in requirements gathering, analysis, and process mapping (e.g. BPMN, Visio, Lucidchart, Miro). Workshop facilitation and problem-solving expertise. Familiarity with IT Service Management or governance frameworks (JSM/ITIL experience desirable). A curious mindset and ability to quickly grasp new technologies - exposure to Identity & Access Management is a plus. Excellent written More ❯

Digital Service Delivery, encapsulating all digital applications/systems and services designed and serviced by HRA. The role will incorporate acting as lead for Service Transition practice within IT Service Management portfolio and coordinate transition activities across projects, suppliers and operational teams. The role is a critical part of the Programme, and the role holder will act as SME for More ❯

support service, acting as the first point of contact for all GHC staff. Support is provided in person, over the phone, and through various communication channels including email, the ITSM self-service portal, and remote access tools. The role will have a focus on supporting colleagues as the organisation migrates from a local Microsoft 365 email tenant to the NHS More ❯

Job Description We are seeking an experienced ServiceNow Solutions Architect to lead the architectural design and solution strategy for a major ServiceNow implementation spanning IT Service Management (ITSM) and Customer Service Management (CSM). This role will ensure that the platform is designed and configured to meet business requirements, align with best practices, and support long-term scalability. The ideal … project managers, developers, and business teams to translate requirements into robust and future-proof ServiceNow solutions. Key Responsibilities * Lead the end-to-end solution architecture for ServiceNow implementations across ITSM, CSM, and related modules. * Translate business requirements into scalable, efficient, and compliant ServiceNow platform designs. * Define architectural standards, integration patterns, and design principles for ServiceNow. * Provide technical leadership to development … testing, UAT, go-live planning, and post-implementation enhancements. Essential Skills & Experience * Strong experience as a ServiceNow Solutions Architect, Lead Consultant, or Technical Architect. * Hands-on expertise across ServiceNow ITSM and CSM modules. * Deep understanding of ServiceNow architecture, data model, integrations, APIs, and platform capabilities. * Proven experience designing and implementing complex, multi-module ServiceNow solutions. * Strong understanding of ITIL processes More ❯

application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. …/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a More ❯

IT Engineer - SC Cleared, Laptop Refresh, Device Build, ITSM Up to £140 per day (Inside IR35 - Umbrella) Bristol (5 days per week onsite) 6-8 week contract My client is a high profile IT Consultancy who require an SC Cleared IT Engineer to help refresh Laptops and device builds onsite, with a prestigious end client. There may be roughly … providing IT equipment Install/Move/Add/Change and Disposal (including End of Life support) Track and resolve incidents and requests through use of the ticketing tool (ITSM) Capability to provide back-up, restoration and migration of user data Excellent communication skills Ability to be onsite 5 days per week Nice to have: Immediate availability Previous experience of More ❯

IT Engineer - SC Cleared, Laptop Refresh, Device Build, ITSM Up to 140 per day (Inside IR35 - Umbrella) Bristol (5 days per week onsite) 6-8 week contract My client is a high profile IT Consultancy who require an SC Cleared IT Engineer to help refresh Laptops and device builds onsite, with a prestigious end client. There may be roughly … providing IT equipment Install/Move/Add/Change and Disposal (including End of Life support) Track and resolve incidents and requests through use of the ticketing tool (ITSM) Capability to provide back-up, restoration and migration of user data Excellent communication skills Ability to be onsite 5 days per week Nice to have: Immediate availability Previous experience of More ❯

IT Engineer - SC Cleared, Laptop Refresh, Device Build, ITSM Up to £140 per day (Inside IR35 - Umbrella) Bristol (5 days per week onsite) 6-8 week contract My client is a high profile IT Consultancy who require an SC Cleared IT Engineer to help refresh Laptops and device builds onsite, with a prestigious end client. There may be roughly … providing IT equipment Install/Move/Add/Change and Disposal (including End of Life support) Track and resolve incidents and requests through use of the ticketing tool (ITSM) Capability to provide back-up, restoration and migration of user data Excellent communication skills Ability to be onsite 5 days per week Nice to have: Immediate availability Previous experience of More ❯

IT Engineer - SC Cleared, Laptop Refresh, Device Build, ITSM Up to £140 per day (Inside IR35 - Umbrella) Bristol (5 days per week onsite) 6-8 week contract My client is a high profile IT Consultancy who require an SC Cleared IT Engineer to help refresh Laptops and device builds onsite, with a prestigious end client click apply for full job More ❯