8 of 8 Contract Incident Response Jobs in the South West

matters and operating in an ITIL based environment. . Strong problem solving ability, with flexibility to think creatively and adapt to and implement rapidly changing systems and services. . Incident management experience and an ability to quickly tailor responses to deal with fast-moving situations. Essential: . Strong hands-on experience in Security Operations, Incident Response, and … Center/Microsoft Defender for Cloud . Familiarity with enterprise operating systems including Windows and Linux, across on-premises, AWS, and Azure. . Experience with ITIL-aligned processes including Incident, Problem, and Change Management. . Proficient in using ServiceNow or similar ITSM platforms. . Able to communicate technical risk and response details effectively to both technical and non More ❯

oversee the operation, maintenance, and performance of the SWSDE platform, ensuring security, stability, and scalability at all times. Manage and monitor system security , including threat detection, risk management, and incident response, ensuring compliance with SATRE, ISO27001, DSPT, and NHS cybersecurity frameworks. Develop and maintain secure data pipelines from contributing NHS and partner organisations, ensuring interoperability, data quality, and More ❯

support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯

support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯

support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯

support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and change management processes. Create and optimise automation rules … to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute-based automation and relationships Implement and manage webhooks to integrate … Implement tagging and labelling conventions to ensure discoverability and content consistency. Required Competencies Proven experience configuring and administering Jira Service Management and Jira Software. Strong understanding of ITSM principles (Incident, Problem, Change, and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of More ❯

complex environment Design and enhance CI/CD pipelines to support secure, automated deployments Develop and maintain orchestration strategies for seamless, repeatable and compliant deployments Conduct proactive security assessments, incident response and remediation activities Collaborate with DevOps, Architecture and Compliance teams to ensure continuous security alignment Essential Experience Demonstrable expertise in AWS security services (e.g. IAM, KMS, CloudTrail More ❯

deploy code using Java, Maven, NPM, Terraform, and Ansible Manage CI pipelines and automated testing (Cypress) Monitor services with InfluxDB and Grafana Provide 2nd/3rd line support and incident response Perform OS patching, database housekeeping, and data centre ops Required Skills Experience in managed service environments Strong Java or similar development background Git version control Strong problem More ❯