or further training or significant experience in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate … including: webinars, annotated presentations, podcasts, video and eLearning. Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. Excellent organisational skills with the ability to prioritise against a … own and others work as needed. Ability to work in a dynamic, rapidly evolving environment with minimum supervision.Analytical and Judgemental Skills: Highly skilled in design and use of online metrics and analysis of data sets of different types eg performancemetrics, qualitative data and synthesis of recommendations. Attention to detail combined with the ability to extract key More ❯
Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
requirements and agreed service level agreements (SLAs) are met Conduct a release process from testing to quality assurance of products and services Monitor and report on release process and performance of services Ensure that all relevant release and performance documentation and other materials are up to date and accurate Support the development of plans, procedures and policies. Duties … Ensure that documentation and other materials are up to date and accurate Monitor the release process to identify and address any issues or risks Analyse and report on release performancemetrics Collaborate with key stakeholders to ensure that all requirements are met Maintain a thorough understanding of the product, services and its features, as well as the needs … and preferences of customers Monitor service levels and the performance of the services, and ensure that they meet the agreed service level agreements (SLAs) Identify service issues or problems with the services provided, and work with other teams to resolve them Analyse service data related to the performance of the services provided and identify trends and patterns that More ❯
South West London, London, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
customers. Your responsibilities will include: Supporting the execution of EMEA-wide marketing campaigns and programs Tracking and coordinating marketing activity to ensure on-time delivery Preparing presentations, reports, and performancemetrics Providing crucial admin support on marketing projects such asmonthly training and performance reports, product launch assistance (e.g., Amazon listings), Social media integration with Salesforce, Channel mailer More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
Morson Talent
approach and the ability to navigate both technical and business environments. This role sits within a complex, regulated organisation, where multiple teams and stakeholders are involved across data, compliance, performance monitoring, and reporting workstreams. The client values pragmatism over process — this is not a textbook Agile environment, so we’re looking for someone who can flex their approach, manage … with Product Owners, Business Analysts, and Technical Leads Proactively manage dependencies, risks, and issues Work with stakeholders to ensure transparency, visibility, and shared understanding Track progress against KPIs and performancemetrics, where applicable Support backlog refinement, ensuring user stories are clear and actionable Contribute to a culture of continuous improvement without forcing rigid frameworks Key Requirements: Proven experience … or working within regulatory delivery Excellent stakeholder management skills – you’ll need to engage with technical teams, business leads, and governance functions alike Experience supporting or delivering KPI/performance monitoring solutions Comfortable working with mixed-skill teams and collaborating with Business Analysts Confident navigating ambiguity and managing competing priorities Eligible to undergo SC clearance (must have lived in More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Morson Talent
or zero carbon electricity, is looking for a highly organised Project Coordinator with strong Microsoft Excel skills to support a busy team working across business-as-usual activities and performance reporting. This is an excellent opportunity for someone with strong administrative and coordination skills who is comfortable working with data and engaging with stakeholders. The role involves supporting day … to-day operations, responding to business-as-usual (BAU) queries, and contributing to the continuous improvement of team performance metrics. Key Responsibilities - Provide day-to-day administrative support across the team. Manage and respond to BAU queries via the team's shared mailbox. Liaise with external stakeholders to ensure deadlines are met and communications are handled effectively. Use Microsoft … Excel extensively to analyse data, track KPIs, and support the production of performance reports. Ensure the safe handling of sensitive information in line with company policies. Support the review of Third-Party Security Assessments, where required. Skills and Experience - Essential: Advanced proficiency in Microsoft Excel - including pivot tables, formulas, data cleaning, and reporting. Strong administrative and coordination skills. Excellent More ❯