5 of 5 Contract Performance Metrics Jobs in the South West

issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution … Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performance metrics to identify improvements Supporting the development of team processes and ensuring adherence to data protection, GDPR, and council standards About you Must have extensive experience of using More ❯

management. Key Responsibilities: Collaborate with cross-functional teams to develop, manage, and monitor technology or transformation projects. Utilise advanced Excel skills and analytical tools to generate reports, forecasts, and performance metrics. Ensure compliance with financial policies, regulations, and industry standards. Perform cost-benefit analysis and financial modelling to support project decision-making. Provide financial insights and recommendations to optimise More ❯

procedures and product/programme requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performance metrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated for the assigned Test Systems More ❯

procedures and product/programme requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performance metrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated for the assigned Test Systems More ❯

internal and external stakeholders across technical, commercial, and operational domains, and requires strong leadership in planning, governance, and project controls to manage dependencies, mitigate risks, and drive overall programme performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management … and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues … resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps More ❯