improvement, and supporting key ITIL practices including Capacity, Availability, SACM, ITSCM, and Service Level Management. Key Responsibilities: Manage and maintain ITIL 4-aligned Availability and Capacity Management practices Analyse performance trends and produce availability metrics Identify and implement service improvement opportunities Collaborate with technical teams to meet performance targets Support risk mitigation and resilience planning Essential Skills: Strong … background in availability/capacity management in ITIL environments Proficiency with performancemonitoring and reporting tools Solid understanding of IT infrastructure and cloud platforms Excellent stakeholder engagement and communication skills SC clearance Desirable: Experience with MoD service environments ITIL 4 certification (especially High Velocity IT or Drive Stakeholder Value) Familiarity with Lean, Six Sigma, or other CSI methodologies More ❯
coordinating inspection activities is also critical to ensuring compliance and quality across all project phases. Quality Management & Compliance Knowledge of Quality Management Systems (QMS) Conducting internal and external audits Performancemonitoring using KPIs Maintaining documentation within a Combined Management System (CMS) Driving continuous improvement initiatives Collaboration & Communication Liaising with Welding Engineers, Project Engineers, and 3rd party inspectors Strong … report writing and communication skills Ability to provide technical QA support across departments Digital & Analytical Skills Computer literacy, especially with Microsoft Office Suite Data tracking and analysis for quality performance Certifications & Qualifications CSWIP Level 3.2 - Senior Welding Inspector (Required) PCN Level 2 - Radiographic Interpretation (Required) Internal Auditor Qualification CCNSG Safety Passport (Mandatory) ONC/HNC in Mechanical Engineering (Desirable More ❯
business leaders, IT teams, and external vendors to deliver solutions that meet business needs. o Act as a trusted advisor to stakeholders, translating business requirements into technical specifications. 5. PerformanceMonitoring and Reporting: o Provide bi-weekly updates to the COO on project progress, key milestones, challenges, and recommendations. o Track the performance of Branch and Teller More ❯
