relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, rootcauseanalysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior … Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and rootcauseanalysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
production environments for smooth rollouts Document processes and share knowledge with team members Participate in change management activities, including CAB meetings Provide 2nd/3rd line incident resolution and rootcauseanalysis reports Collaborate with deployment teams to drive continuous improvement Offer on-call and out-of-hours support as required (rota basis) Travel within the UK More ❯
Compliance and Security Controls: Implement and monitor controls to ensure infrastructure build and release processes meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and rootcauseanalysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performance metrics and implement optimizations More ❯
platforms, XDR solutions, and network analytics, to identify anomalies, insider threats, and lateral movement. Support incident management and response as a technical SME and incident coordinator, ensuring timely containment, rootcauseanalysis, and recovery during major security events. About us The NHS England board have set out the top-level purpose for the new organisation to lead More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Morson Talent
Act as the main point of contact between Manufacturing and Man Eng for all CMM-related matters. • Conduct and analyse Gauge Repeatability and Reproducibility (R&R) and Measurement Systems Analysis (MSA) studies. • Review and validate CMM programs to ensure they meet engineering requirements and best practices. • Provide technical feedback to CMM programmers and production staff based on study results … and performance analysis. • Manage the validation cycle of CMM programs across multiple components. • Investigate and resolve CMM and inspection-related issues through rootcause analysis. • Provide support in Modus and Camio programming to improve CMM efficiency and accuracy. • Act as a consultant on inspection methods, helping to develop and implement more robust measurement strategies. CMM Engineer Skills & Experience … R&R/MSA studies. • Familiarity with engineering drawings, GD&T (Geometric Dimensioning and Tolerancing), and aerospace quality standards. • Excellent problem-solving skills, with the ability to perform thorough rootcause analysis. • Strong communication and interpersonal skills, capable of working effectively with both engineering and production teams. • Ability to balance day-to-day production support with continuous improvement More ❯
networks, and applications. Installing updates, patches, and operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-causeanalysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
networks, and applications. Installing updates, patches, and operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-causeanalysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
power stations and offices. Collaborate with architects, vendors, and stakeholders to review and implement approved designs. Lead technical workshops, decision meetings, and governance reviews. Support major incidents and provide rootcause analysis. Required Skills & Experience Strong expertise in on-premises server and client upgrades. In-depth knowledge of VMware, IIS, NGINX, Active Directory, and PowerShell. Hands-on experience More ❯