Deskside & Technology SupportAnalyst Location: Bristol (Site-based, 5 days per week) Rate: Up to 278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology SupportAnalyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
Deskside & Technology SupportAnalyst Location: Bristol (Site-based, 5 days per week) Rate: Up to £278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology SupportAnalyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
Deskside & Technology SupportAnalyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology SupportAnalyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology SupportAnalyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology SupportAnalyst is responsible for resolving all 2nd Line incidents … and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
