Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme … will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted … work closely with the other content designers to create and deploy training and communication content. This includes setting up learning pathways on our learning management systems, rolling out new content for both employees and partners using our content management systems, knowledge management systems, and email systems. You More ❯
play a vital role in resolving technical issues, ensuring customer satisfaction, and collaborating with teams to deliver seamless service desk operations. Key Responsibilities: Incident Management: Efficiently log, categorise, and prioritise incidents and service requests via phone, email, or ticketing systems. Troubleshooting: Diagnose and resolve hardware, software, and network issues … mindset. Communication: Excellent verbal and written communication skills, capable of explaining technical concepts clearly. Customer Focus: A dedicated commitment to providing outstanding customer support. TimeManagement: Ability to multitask and prioritise effectively in a fast-paced work environment. Experience: Recent experience in a Service Desk role is essential More ❯
play a vital role in resolving technical issues, ensuring customer satisfaction, and collaborating with teams to deliver seamless service desk operations. Key Responsibilities: Incident Management: Efficiently log, categorise, and prioritise incidents and service requests via phone, email, or ticketing systems. Troubleshooting: Diagnose and resolve hardware, software, and network issues … mindset. Communication: Excellent verbal and written communication skills, capable of explaining technical concepts clearly. Customer Focus: A dedicated commitment to providing outstanding customer support. TimeManagement: Ability to multitask and prioritise effectively in a fast-paced work environment. Experience: Recent experience in a Service Desk role is essential More ❯