8 of 8 Contract User Experience Jobs in the South West

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating … workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded research experience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating … workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles, Embedded research experience is mandatory. Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset More ❯

Developer, Python, JavaScript. The ServiceNow Automation Analyst is responsible for analyzing, designing, developing, and implementing automation solutions within the ServiceNow platform to improve IT service delivery, operational efficiency, and user experience. This role focuses on leveraging ServiceNow capabilities such as workflows, integrations, and orchestration tools to automate business processes and reduce manual effort. The analyst collaborates with stakeholders across … automated workflows; identify and implement improvements Ensure compliance with change management and governance processes Provide training and support to end-users and internal teams on ServiceNow automation features Additional Experience/Knowledge: Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CSM Experience with ServiceNow Flow Designer, Workflow Editor, and IntegrationHub Knowledge of scripting languages like … JavaScript and familiarity with Glide API Experience with web technologies (REST/SOAP, XML, JSON) Strong problem-solving, analytical, and communication skills Ability to work independently and in a cross-functional team environment ServiceNow Certified System Administrator (CSA) is required Additional certifications (e.g., Certified Application Developer, ITSM, ITOM) are a plus Key Skills/Knowledge/Experience Required More ❯

term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of … leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and … attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders More ❯

term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of … leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and … attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders More ❯

and engage appropriate teams through to successful resolution Manage formal complaints and dissatisfied users Suggest and support new processes, changes to process and improvements to service and/or user experience Ensure adherence to both customer and client policies and procedures Ensure a high level of team communication and engagement with objectives Perform Team Operational 121s Regularly attend … management meetings Performance Indicators Team/service SLA performance Team utilisation levels User satisfaction scores Staff engagement/morale Ensuring warranty credits are achieved for vendor device repairs Key relationships Client Operational Delivery Managers Service Team Leaders Knowledge, Skills & Experience Leadership and management Organisation Good understanding of IT services delivered to end users. Good customer service skills Good More ❯

video communication features using SIP or WebRTC. Stay up to date with the latest mobile development trends, frameworks, and tools . Participate in code reviews, testing, and debugging. Skills & Experience Proven experience as a Mobile Developer with a strong portfolio of published apps (iOS and/or Android). Proficiency in Swift (iOS) and/or Kotlin/… Android) . Experience with Xcode, Android Studio, UIKit, Jetpack, and mobile SDKs . Knowledge of RESTful APIs, WebSockets, and third-party libraries . Familiarity with mobile UI/UX best practices . Understanding of Agile/Scrum methodologies . Bonus if you have experience with: Cross-platform frameworks (React Native or Flutter). IoT messaging (MQTT, AMQP) . More ❯

programme, rebuilding our most business-critical Tableau dashboards using data from our new platforms. Reporting to the Senior Analytics Manager, you will work at pace to deliver high-quality, user-friendly dashboards that enable commercial teams to make confident, data-driven decisions. Alongside this, you may also contribute to smaller projects across the business, supporting the team`s wider … What We ` re Looking for in You Proven Tableau expertise, with a track record of designing high-quality, insightful dashboards. Strong SQL skills for querying, validating, and shaping data. Experience working end-to-end on analytics projects: from requirements gathering through to design, build, testing, and support. Excellent communication skills, with the ability to work effectively with both technical … able to prioritise tasks and meet tight deadlines. Comfortable working autonomously and taking ownership of deliverables, while contributing effectively as part of a multi-disciplinary team. Beneficial: Awareness of UX principles and best practices in dashboard design. Experience querying or connecting to cloud data platforms (e.g. Databricks, Snowflake). A degree in a numerate discipline. What You`ll Get More ❯