Technical Customer Service Administrator - 12 Month FTC
- Hiring Organisation
- Red Door Recruitment
- Location
- St. Albans, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 27,000 Annual
contract to cover maternity leave. Provide end-to-end post-installation support across a full product portfolio, coordinating technical guidance, engineering activity, spare parts and consumables to deliver consistent experience for B2C consumers and B2B customers. What s in it for you? Salary: £27k Hours: Monday to Thursday 8.30-5.30 … Fridays 8.30-4pm, office based Key responsibilities: Manage technical and service enquiries across the full company portfolio Diagnose issues, provide troubleshooting and product guidance, and determine the appropriate service route Raise engineer jobs; support engineers with troubleshooting/product information; monitor outcomes and coordinate follow-up with the customer Handle ...