Customer Service Representative
Stoke-on-Trent, Staffordshire, England, United Kingdom
Momenta Group Global
to join their vibrant team. The ideal candidate will have a strong background in handling both inbound and outbound calls, possess excellent attention to detail, and demonstrate proficiency in data entry and following established processes Tell me more Location: Stoke-on-Trent (Office based) Rate: £140 p/d via umbrella Work Pattern: M-F - 9am - 5pm Start …/emails from customers with professionalism and courtesy. Provide accurate information regarding products and services. Analyse customer needs and recommend appropriate solutions. Maintain accurate records of customer interactions through data entry. Follow up on customer inquiries to ensure satisfaction. Adhere to company policies and procedures while maintaining confidentiality. Requirements Proven experience in a customer services/call handling role … dealing with inbound & outbound calls Proficient in data entry with excellent attention to detail. Strong communication skills in English. Ability to analyse customer needs effectively and provide suitable solutions. Excellent phone etiquette at all times and interpersonal skills. A positive attitude and a willingness to learn are essential for success in this role More ❯
Employment Type: Contractor
Rate: £140 per day
Posted: