1 of 1 Contract Root Cause Analysis Jobs in Staffordshire

for GE ADMS software (SCADA, OMS, DMS). Troubleshoot and resolve technical issues in a live production environment. Coordinate with internal engineering and customer teams to resolve incidents. Drive root cause analysis, support documentation, and knowledge sharing. Work with both distribution and transmission networks. Ensure high levels of customer satisfaction. Participate in after-hours support rotation (TBD … . Excellent analytical and problem-solving skills. Strong communication and customer-facing skills. Desirable Experience Leadership in resolving systemic product issues. Mentoring and knowledge sharing across teams. Documentation and root cause analysis. Knowledge of Jasper Reports , Cassandra , and remote diagnostics tools. Ability to travel to client sites if required. More ❯