Senior Account Escalation Manager
- Hiring Organisation
- Proactive Appointments
- Location
- Surrey, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Daily
increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using … ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing ...