Contract Backlog Management Jobs in Surrey

1 to 1 of 1 Contract Backlog Management Jobs in Surrey

Workforce Manager - Performance and MI - Data - Contact Centre

Redhill, Surrey, South East, United Kingdom
Hybrid / WFH Options
Lexstra Plc
working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance … recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performance metrics (KPIs including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance management). Hybrid role. Full spec' available. more »
Employment Type: Contract, Work From Home
Rate: £450 - 475 per day + INSIDE IR35
Posted:
Backlog Management
Surrey
25th Percentile
£456
Median
£463
75th Percentile
£478
90th Percentile
£484