3 of 3 Contract Customer Experience Jobs in Surrey

This is a hands-on, cross-functional role focused on translating business needs into digital solutions that improve customer experience and drive growth. What You'll Be Doing: Act as the link between business teams, HQ, technical partners, and vendors to ensure shared understanding across all digital initiatives. Work alongside Project Managers to deliver key projects from the … current vs. future state). Lead and support user acceptance testing (UAT) and technical validations. Champion delivery best practices and continuous improvement across the PMO. What You'll Bring: Experience in digital/eCommerce operations, analysis, or delivery. Proven ability to turn business goals into functional and technical documentation. Familiarity with eCommerce platforms (Hybris preferred) and enterprise systems like … SAP. Strong analytical and communication skills, with experience using Jira, Confluence, and Visio. Ability to work independently while staying collaborative, with a genuine passion for digital innovation. Working knowledge of HTML, JavaScript, XML, or JSON is a bonus. Experience with Adobe Analytics or similar tools is a plus. What Success Looks Like: Accurate, actionable user stories and process More ❯

Customer Service - German and English Speaking Salary: £27,500 £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining two days … can be worked from home A global technology distributor is recruiting for a Customer Service - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed term maternity contract … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer More ❯

Customer Service - German and English Speaking Salary: £27,500 + £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining two … days can be worked from home A global technology distributor is recruiting for a Customer Service - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed term maternity … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer More ❯