5 of 5 Contract Customer Service Jobs in Surrey

Azure AD admin, mailboxes/licensing, basic networking (DNS/DHCP/VLANs) and Wi-Fi support Maintain docs, asset lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2nd line support experience in a corporate/MS environment Strong Windows 10/11, M365/O365, Teams, AD/… imaging, device enrolment, and office moves/setups Knowledge of Cyber Essentials controls (or exposure to audits/readiness) Basic networking troubleshooting (Wi-Fi, switches, routers, patching) Clear comms, customer focus, and a get-it-done attitude; good documentation habits Driving licence and car preferred (some travel between sites) Contract details Length: 3 months (possible extension) Day rate: circa More ❯

Technical Support Engineer – UX Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support services. Hybrid working Duration - 12 months Inside IR35 Skills … and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Personal commitment to quality and customer service Ability to multi-task and efficiently manage case backlog Should be a team player working efficiently in a collaborative environment Due to the volume of applications received More ❯

technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 1+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational … tools, ie F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress More ❯

technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 1+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational … tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress More ❯

team, providing high-quality technical support across multiple sites. This is a great opportunity for someone with solid technical knowledge, strong troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You … IT solutions and technologies. Keep technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge … and common enterprise applications. Proven skills in diagnostics, troubleshooting, and problem-solving . Experience with hardware (desktops, laptops, softphones) and virtualisation. Excellent communication and teamwork skills with a proactive, customer-first mindset. Able to manage workload effectively and remain calm under pressure. Willing to work flexibly, including occasional out-of-hours support. More ❯