1 of 1 Contract Proactive Monitoring Jobs in Surrey

Undertake proactive monitoring of commissioned services at planned and regular intervals with a designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding … improvement. Ensure service user and carer feedback is captured and used to drive quality improvements for service users Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance framework Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where More ❯