Technical Support Analyst
- Hiring Organisation
- Specialist Computer Centres PLC
- Location
- Swindon, Wiltshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 200 Daily
support for desktops, laptops, and peripherals, ensuring seamless operations within our organization. You will also be responsible for troubleshooting Windows OS, hardware, and enterprise applications while coordinating escalations with third-party vendors. Your responsibilities as a Technical Support Analyst: Provide break/fix support for desktops, laptops … peripherals. Re-image devices and reinstall/configure applications as required. Troubleshoot Windows OS, hardware, and enterprise applications efficiently. Coordinate escalations and hardware replacements with third-party vendors. Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues ...