3 of 3 Contract Incident Management Jobs in Telford

ll be responsible for the design, implementation, and support of robust monitoring solutions across diverse technologies and platforms. You'll enable real-time performance insights, service stability, and proactive incident management in dynamic environments. Key Responsibilities Translate non-functional monitoring requirements into actionable configurations using tools such as Splunk , Dynatrace , and AppDynamics Deliver full-stack observability, including log … analytics , synthetic monitoring , infrastructure metrics , and network performance monitoring (NPM) Provide live support for monitoring tools and contribute to incident response, including support for key business events (some out-of-hours availability may be required) Collaborate with solution architects and project teams to embed monitoring into designs and testing strategies Maintain and enhance dashboards, alerts, and visualisations to enable … proactive service management Support continuous improvement and optimisation of monitoring tools and processes Skills & Experience Strong background in IT infrastructure (Windows, Unix, Linux) and cloud platforms like AWS and Azure Hands-on experience with monitoring and observability tools, especially Splunk , ITSI , Dynatrace , AppDynamics , and synthetic monitoring Familiarity with enterprise systems including WebLogic , Apache , Oracle , and SQL Ability to diagnose More ❯

intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including application … aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. * Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts More ❯

intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including application … aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. * Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts More ❯