at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: Collaborate with stakeholders to elicit, define, and prioritise business requirements aligned with SSE's strategic goals. Translate business needs into user stories and process improvements for agile delivery teams. Facilitate workshops and stakeholder engagement sessions to … and drive alignment. Support the design and implementation of new service management processes in line with ITIL and SIAM frameworks. Conduct impact assessments and contribute to businesscase development. Ensure solutions are user-centric, secure, and scalable. Support test planning and execution to validate business requirements. Communicate effectively with both technical and non-technical stakeholders … What do you need? Proven experience as a Business Analyst in transformation or service improvement projects. Strong understanding of ITIL, SIAM, and service management best practices. Experience working in agile delivery environments. Excellent stakeholder engagement and facilitation skills. Strong analytical and problem-solving capabilities. Ability to produce high-quality documentation and reports What happens now? After submitting your More ❯
at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: * Collaborate with stakeholders to elicit, define, and prioritise business requirements aligned with SSE's strategic goals. * Translate business needs into user stories and process improvements for agile delivery teams. * Facilitate workshops and stakeholder engagement sessions to … and drive alignment. * Support the design and implementation of new service management processes in line with ITIL and SIAM frameworks. * Conduct impact assessments and contribute to businesscase development. * Ensure solutions are user-centric, secure, and scalable. * Support test planning and execution to validate business requirements. * Communicate effectively with both technical and non-technical stakeholders … What do you need? * Proven experience as a Business Analyst in transformation or service improvement projects. * Strong understanding of ITIL, SIAM, and service management best practices. * Experience working in agile delivery environments. * Excellent stakeholder engagement and facilitation skills. * Strong analytical and problem-solving capabilities. * Ability to produce high-quality documentation and reports What happens now? After submitting your More ❯
professional groups both within and outside the Trust Leadership skills Good communication (spoken and written) skills Ability to document work accurately Ability to write clear reports and present businesscases Good presentation skills Desirable Thorough understanding of customer and supplier organisations. Previous experience Essential Expert levels of technical experience, knowledge and ability Experience in senior role working within More ❯
organisation where you can really make a difference. We a great opportunity for a UKG Pro Technical Analyst. The UKG Pro Technical Analyst will be responsible for understanding business processes and applications at a deep technical level and participating in the development, testing and delivery of changes, defect fixes and enhancements in line with the project priorities. A … for future solutions. * Work to scope the requirements for the payroll and P&C System related pain points and support the Project Manager to create detailed Businesscase for the Project. * Develop a strong understanding of our existing system and application landscape as a building block for future solutions. * Work closely with the product domain (product managers … and system enhancements. * Collaborate closely and develop effective partnerships with the Product Domain (Product Managers and Product Owners) to create strategic objectives and organisational evolutions to better align business, product and technical opportunities. * Evaluate technical & functional designs against business requirements; ensuring impact to supported systems is understood and managed effectively in order to enable seamless transition More ❯