4 of 4 Contract Customer Experience Jobs in the Thames Valley

systems, and ensuring we build the most effective and efficient policies into these platforms. Your contribution will directly support both customer experience and revenue optimisation across our network. Key Responsibilities Contribute to the design of our cloud-native PCF, PCRF, and UDR platforms … teams to help deliver best-in-class services. Continuously develop your knowledge to ensure our network remains at the forefront of technology. Key Skills, Experience & BehavioursTo be successful in this role, you will need: Proven technical expertise in PCRF platform architecture, including strong experience with Diameter interfaces. Solid ...

scheduling. Suggest implementation improvements based on technical understanding and operational insight. Ownership & Leadership Take accountability for end-to-end service quality, safety, security, and customer experience. Escalate issues to appropriate owners when required, ensuring timely action and resolution. Qualifications Required High School Diploma (or equivalent) and experience in a datacenter or critical environment facility OR experience plus relevant college coursework. Previous experience as a senior authorised person or authorised person for mechanical or electrical systems. Preferred Experience working with CE infrastructures (UPS, generators, AHUs). Bachelor's degree or technical certification in mechanical ...

Digital Products Location: Reading (Hybrid 3days) Duration: 6+ Months Product Discovery & Opportunity Assessment Conduct product discovery to identify automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management. Work with Product Owners to refine product vision, roadmap entries, and feature definitions. Perform impact analysis, value assessment … Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand ...

opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands … exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. ...