Service Operations Lead
- Hiring Organisation
- Lorien
- Location
- Reading, Berkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £550 - £650 per day
escalations, ensuring timely resolution and clear communications Coordinate across Service Desk, suppliers, and technical teams to maintain service stability Support MSP transition activities, including cutover planning and early life support Drive Problem Management and PIR actions to reduce recurring issues Produce and review operational MI (incident trends, backlog ...