Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
and infrastructure fundamentals. Excellent stakeholder management and communication skills. Strong analytical thinking and ability to work under limited guidance. Eligible to pass SC-level security vetting. Desirable: Experience in ITIL-based support environments. Track record of resolving issues in business-critical real-time systems. Previous experience in 2nd-line or field-support roles. Prior mentoring or training of technical team More ❯
You'll Need ? The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills. ? ? ITIL minded ? Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP...) ? Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
Summer-Browning Associates are currently supporting our client within the central government, who are seeking a ITIL Change Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The … ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of … ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
Summer-Browning Associates are currently supporting our client within the central government, who are seeking a ITIL Change Manager on an initial 6 month assignment. Location: Milton Keynes (hybrid) About the role: You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders. The … ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of … ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable More ❯
Employment Type: Contract
Rate: Up to £0.00 per day + Excellent Day Rate OUTSIDE IR35
maintain Project Defect Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience More ❯
maintain Project Defect Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience More ❯
topologies * Excellent written and verbal communication skills Desirable: * TOGAF knowledge (certification a plus) * Strong stakeholder and team leadership skills * Ability to work independently and manage multiple priorities * Experience in ITIL-based environments and real-time systems Note: Candidates must be eligible for SC security clearance and pass background checks. More ❯
for agile delivery teams. Facilitate workshops and stakeholder engagement sessions to gather insights and drive alignment. Support the design and implementation of new service management processes in line with ITIL and SIAM frameworks. Conduct impact assessments and contribute to business case development. Ensure solutions are user-centric, secure, and scalable. Support test planning and execution to validate business requirements. Communicate … effectively with both technical and non-technical stakeholders What do you need? Proven experience as a Business Analyst in transformation or service improvement projects. Strong understanding of ITIL, SIAM, and service management best practices. Experience working in agile delivery environments. Excellent stakeholder engagement and facilitation skills. Strong analytical and problem-solving capabilities. Ability to produce high-quality documentation and reports More ❯
for agile delivery teams. * Facilitate workshops and stakeholder engagement sessions to gather insights and drive alignment. * Support the design and implementation of new service management processes in line with ITIL and SIAM frameworks. * Conduct impact assessments and contribute to business case development. * Ensure solutions are user-centric, secure, and scalable. * Support test planning and execution to validate business requirements. * Communicate … effectively with both technical and non-technical stakeholders What do you need? * Proven experience as a Business Analyst in transformation or service improvement projects. * Strong understanding of ITIL, SIAM, and service management best practices. * Experience working in agile delivery environments. * Excellent stakeholder engagement and facilitation skills. * Strong analytical and problem-solving capabilities. * Ability to produce high-quality documentation and reports More ❯
business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team More ❯
business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition and/or More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition and/or More ❯
Ability to balance multiple tasks without a negative impact on quality * Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment * Appreciation of business-critical real-time systems * Strong verbal and written skills Essential skills/knowledge/experience: * Veritas Netbackup Installation, support and management * Implementation and Management More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
scripting capabilities. Understanding of networking protocols and topologies. Desirable: TOGAF framework knowledge or certification. Excellent stakeholder management and leadership skills. Ability to manage multiple tasks with precision and autonomy. ITIL-aligned support experience in business-critical environments. Security Clearance: Must be eligible for SC clearance. If you have the relevant skills and experience, please apply promptly and we will be More ❯
leading complex delivery initiatives in agile and hybrid environments. Strong track record of delivering medium to large-scale business and technology change projects. Deep understanding of IT service management, ITIL, and SIAM frameworks. Experience managing project financials, including capex/opex structures and cost tracking. Strong planning, reporting, and stakeholder management skills. What happens now? After submitting your application for More ❯
leading complex delivery initiatives in agile and hybrid environments. * Strong track record of delivering medium to large-scale business and technology change projects. * Deep understanding of IT service management, ITIL, and SIAM frameworks. * Experience managing project financials, including capex/opex structures and cost tracking. * Strong planning, reporting, and stakeholder management skills. What happens now? After submitting your application for More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Hays Technology
field. 6+ years of relevant experience, including 4-5 years in wireless deployment (Private 5G preferred). Strong knowledge of Private Wireless Network deployment processes. Project management certifications (PMP, ITIL, Prince2, MSP, etc.). Excellent communication and stakeholder management skills. Willingness to travel internationally up to 50%. Even Better If You Have: 10+ years of experience in Professional Services More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Data Careers
Improvement Techniques for streamlining business processes. Ie. error-proofing, value added assessment, process cycle time reduction, future-proofing, resilience, reliability, cost effectiveness etc. Excellent relationship building skills with stakeholders ITIL best practise, ideally v3 or v.4 ITIL certified , (BRMP is desirable but not essential) Strong desire to drive User Experience at all times and awareness of the User Journey throughout More ❯
an industry recognised approach such as ITIL. Experience of achieving significant outcomes through influence and persuasion rather than through direct line authority. Experience in ISO 9001, ISO 27001 and ITIL best practices. Experience of Business Case and Resource Estimation (Desirable More ❯
an industry recognised approach such as ITIL. Experience of achieving significant outcomes through influence and persuasion rather than through direct line authority. Experience in ISO 9001, ISO 27001 and ITIL best practices. Experience of Business Case and Resource Estimation (Desirable More ❯
Employment Type: Contract
Rate: Up to £0.00 per day + Excellent Day Rate OUTSIDE IR35