10 of 10 Contract ITIL Jobs in the Thames Valley

issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

systems that are central to AQA's purpose. What you'll need to bring: Strong experience managing Azure platforms in complex environments where uptime matters. A working knowledge of ITIL (and preferably more than just the Foundation certificate). Enough technical depth to lead credible conversations about platforms and infrastructure - and to challenge where needed. A structured approach to solving More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. If you have experience of supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared) Duration … skills, team player and flexible work approach Strong background in supporting Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an ITSM tool Must be eligible, or already SC Cleared Available to work onsite 3 days per week More ❯