14 of 14 Contract ITIL Jobs in the Thames Valley

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint-security tooling. Experience in a secure Government, defence or regulated ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure service. ...

improving supplier performance, cost effectiveness and customer satisfaction Background delivering architecture or technology services within MOD, Defence Digital or UK aerospace environments Desirable: CIPS, ITIL, PMP or related professional certification Experience managing or overseeing the transition of IT supplier contracts between legal entities Experience supporting tendering, contract renewal and supplier ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...

resolution, closure and post-incident reviews. Essential Skills & Experience Proven experience managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident and Problem Management. Hands-on experience with ServiceNow Major Incident and Problem Management. Strong experience leading root-cause investigations and post-incident reviews. ...

supplier governance framework . Experience with tendering, supplier selection and ongoing performance management. DV Clearance . Relevant professional qualifications/certifications such as CIPS, ITIL or PMP . Security Clearance Active SC Clearance is mandatory. DV Clearance is highly desirable due to the sensitive nature of the programmes and onsite ...

experience negotiating complex contracts Experience working with System Integrators and Managed Service Providers Ability to manage senior stakeholder relationships across technical and business functions ITIL, CIPS, PMP or related professional certifications Understanding of IT compliance, supplier risk and governance frameworks If you're a security cleared IT Category Specialist with ...

closely with teams across ICT to reduce manual intervention for repetitive tasks and to ensure that processes are both clear and adopted. Working with ITIL processes including Request, Incident, Change, and Problem Management. Ensuring compliance with Customer ICT Security Policies. Conduct other work as directed by line management in accordance ...

service mobilisation, transition and country expansion activities, ensuring readiness criteria, governance controls and acceptance requirements are achieved before service responsibility transfers. Oversee delivery of ITIL-aligned service management practices including Incident, Major Incident, Problem, Change, Knowledge, Capacity, Availability, Service Level Management and Continual Improvement. Maintain the single operational view across … service delivery in a complex, multi-supplier or enterprise environment Experience in defence, aerospace, government or another security-regulated environment Strong working knowledge of ITIL 4 service management and service integration principles Experience of global or tri-country service delivery Demonstrable executive stakeholder management, governance and escalation leadership Practical exposure ...

support service decision-making. What we're looking for Experience within Service Operations, Service Desk, Incident Management or Request Fulfilment. Good understanding of ITIL service management principles. Experience using ServiceNow or another enterprise ITSM platform. Strong organisational skills with the ability to manage multiple priorities. Excellent stakeholder engagement and coordination … skills. Experience working across technical teams, suppliers and third-party partners. Ability to support Incident, Problem, Change and Configuration Management activities. Desirable ITIL 4 Foundation certification. Experience working within Defence, Government or other highly regulated environments. Experience supporting multi-supplier service environments. Requirements Active SC Clearance is essential. Applicants must ...

What We're Looking For Essential Proven experience as a Change Manager, Release Manager, Service Transition Manager or Service Introduction Manager. Strong experience of ITIL Change Enablement. Experience chairing CAB and ECAB forums. Experience owning Release Management and deployment governance. Experience managing Service Introduction, Service Acceptance and Operational Readiness activities. … Strong ServiceNow experience. Excellent stakeholder management across technical, operational and business teams. Experience within Defence, Aerospace, National Security or another highly regulated environment. ITIL Foundation Certified. Desirable ITIL Managing Professional certification. DevOps and CI/CD knowledge. CMDB and Service Mapping experience. Supplier onboarding and transition-to-service experience. Active ...