7 of 7 Contract Incident Management Jobs in the Thames Valley

Support, OSS Support, Systems Administration, Database Administration and Network Operations. The successful candidate will support a bespoke telecoms application environment used for network inventory management, service fulfilment, operational automation and network configuration activities, integrating closely with Cramer inventory systems and wider telecoms network infrastructure. You will possess strong experience … production applications, operational support systems, telecoms platforms or network inventory environments, together with scripting, troubleshooting and telecoms network knowledge. Experience within OSS, network inventory management, provisioning, service fulfilment, network automation or telecoms operational support functions would be highly advantageous. This opportunity is ideally suited to an OSS Support Engineer ...

with technical awareness , placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with … domains. Monitor live environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Manage incident prioritisation and escalation in accordance with operational procedures. Coordinate response activities across SOC, NOC, Infrastructure and Security teams. Support ...

will act as the on-shift operational commander, responsible for maintaining the single operational picture across multiple technology and security domains, leading integrated incident response activities, and making critical Real Time operational decisions. The successful candidate will possess exceptional situational awareness, strong leadership capabilities, and the ability to coordinate … teams during high-pressure operational events. Key Responsibilities: Act as the primary operational decision-maker during live incidents and service-impacting events. Lead integrated incident response activities across multiple operational teams. Maintain overall command and control of incidents from identification through to resolution. Ensure a single, accurate operational picture ...

transition to a new managed service provider (MSP). This is a hands-on role focused on day-to-day IT operations, major incident management, and cross-supplier coordination, ensuring service continuity throughout the transition. Key Responsibilities Provide oversight of BAU IT operations across Incident, Major Incident … across Service Desk, suppliers, and technical teams to maintain service stability Support MSP transition activities, including cutover planning and early life support Drive Problem Management and PIR actions to reduce recurring issues Produce and review operational MI (incident trends, backlog, MTTR, change success) Maintain runbooks, knowledge articles ...

Months (Initially) Ir35 - Inside (Must use an umbrella company) What will you do: Provide triage, analysis, and resolution of network incidents End-to-end incident management, bringing in additional skilled resources as required Engage or defer to other technical teams as required in resolution of incidents … major incident manager (MIM) when incident impact warrants it Provide timely updates to stakeholders or incident manager during incidents Hands on troubleshooting and configuration of networking equipment including Cisco, Meraki, and others as required Participate in global on-call rotation, including some weekend requirements Leverage network management ...

Your role will involve oversight of shift's Security Operators providing security monitoring services, performing initial investigation of potential threats by use of Security Incident and Event Management (SIEM) tooling, and monitoring the SIEM tooling for faults. Working as part of an on-site 24x7 shift team … will contribute to maintaining the confidentiality, integrity, and availability of our customer's services by performing routine security incident management to identify, prioritise, and escalate potential threats. Your transferable skills and experience: *Experience in cyber security. *Technical leadership. *Good communication. *Technical skills in an enterprise IT area ...

Linux environments Supporting virtualisation platforms and enterprise hosting solutions Working with Kubernetes/OpenShift container platforms Monitoring system performance, availability and resilience Supporting incident management, troubleshooting and service improvements Contributing to automation and Infrastructure-as-Code initiatives using tools such as Terraform, Ansible or PowerShell Supporting secure infrastructure ...