4 of 4 Contract Incident Management Jobs in the Thames Valley

Role/Job title: Major Incident Manager and Incident/Change Analyst Work Location: Wokingham Mode of working Hybrid/office based: Office (Wokingham) Any other working conditions - travel/on call/shifts: 24x7 rotational shifts including night shifts (12 hrs, 4 PM GMT onwards), weekends … bank holidays The Role An IT Major Incident Manager (MIM) is responsible for coordinating, managing, and resolving high impact IT incidents that disrupt critical business services. Their job is to restore service as quickly and safely as possible while maintaining strong communication with technical teams and stakeholders. This role ...

update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot … cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network ...

recommend improvement actions for Azure AVD based production configuration. Have good knowledge of Azure AVD publishing applications web server load balancing Resource Manager License Management Manage and deploy updates via Azure update manager Update the AVD image based on business requirements provided by client, including monthly security patches, updates … upgrades of software that has been operationalized. Creating, updating, and responding to Monitors of the AVD environment Service Restoration activities not requiring privileged access (incident management, system troubleshooting, performing Elevating access activities, escalating actions requiring Privileged Access to client team members) Very good hands-on experience on Group ...

logic and technical implementation. Governance & Documentation Maintain comprehensive documentation of requirements, data flows, and validation processes. Champion data governance and stewardship best practices. Support incident management and resolution for data-related issues. Data Literacy & Enablement Promote data literacy across business units. Guide stakeholders in framing analytical questions … Understanding of version control (e.g., Git) and collaborative development workflows. Experience or knowledge of Foundry (Palantir) is a plus. Excellent communication, documentation, and stakeholder management skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...