11 of 11 Contract ServiceNow Jobs in the Thames Valley

Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯

Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯

process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and More ❯

initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. … KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user … requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a More ❯

Coordinate the JML lifecycle activities—ensuring timely setup for new joiners, updates for internal movers, and removal of access for leavers. Process and track access-related requests through the ServiceNow ITSM platform, ensuring all workload and provisioning statuses are accurately updated in relevant records and documents. Manage incoming requests from employees and automated processes in the ITSM system, ensuring all … of experience in an administrative, coordination, or business support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication More ❯

Data Analyst-SC Security Cleared Data Analyst with current SC Security Clearance is required to work for our central government client to provide technical, analytical, and strategic support across a range of business and reporting functions. The Data Analyst role More ❯

other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security … AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire More ❯

Conduct quantitative and qualitative analysis, investigating anomalies and trends to inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯

IT knowledge comprising of hardware and software technologies in particular MS Surface Pro devices, various Window operating systems particularly Windows 10 and 11 versions. Understanding and previous exposure to ServiceNow is desirable. Primary role requirements: Use of Booking Tool (ServiceNow) - To confirm user and time slot Confirm with user on their upgrade preference (To be carried out Onsite or Remote More ❯

IT knowledge comprising of hardware and software technologies in particular MS Surface Pro devices, various Window operating systems particularly Windows 10 and 11 versions. Understanding and previous exposure to ServiceNow is desirable. Primary role requirements: Use of Booking Tool (ServiceNow) - To confirm user and time slot Confirm with user on their upgrade preference (To be carried out Onsite or Remote More ❯

IT knowledge comprising of hardware and software technologies in particular MS Surface Pro devices, various Window operating systems particularly Windows 10 and 11 versions. Understanding and previous exposure to ServiceNow is desirable. Due to the nature of our client's work the successful candidate will need to currently hold SC Security Clearance. Primary role requirements: Use of Booking Tool (ServiceNow More ❯