Helpdesk Operator (14 Month FTC)
- Hiring Organisation
- Aspire Defence Services Ltd
- Location
- Tidworth, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 25,100 - 26,900 Annual
mental health first aiders Your Role: You will be acting as the first point of contact for customers, logging and managing calls, incidents, and service requests accurately within company systems. You will be applying contract knowledge and performance standards to ensure all jobs are recorded correctly and meet … with escalation processes and company requirements. You will be liaising with engineers and other teams to allocate work, improve job descriptions, and support efficient service delivery. You will be providing administrative support and conducting customer call backs while maintaining excellent customer service standards. What ...