Customer Service Representative/Agent
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £15 - £20/hour
Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode … Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact center environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. ...