Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
its partners to assess and improve data protection strategies. Elicit, define and document business and technical requirements. Drive business improvement processes to support secure data movement. Support delivery of Microsoft365 solutions, particularly Purview, email encryption and slack. Build strong relationships and manage stakeholder engagement across multiple teams. Skills & Experience Proven experience in Business Analysis within data … security contexts Hands-on experience with Microsoft Purview for data protection Strong skills in requirements elicitation and business process improvement Demonstrated success in stakeholder engagement and relationship management Delivery experience with Microsoft365, including Purview, Email encryption and slack. If you are a experienced Business Analyst looking to take on a new and exciting role, we More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Harvey Nash
We are seeking an experienced Business Analyst to join a dynamic team based in Newcastle. This role focuses on reviewing and refining Synthetic User Monitoring capabilities for Microsoft365 products using Martello. Role Overview: As a Business Analyst you will be responsible for enhancing monitoring capabilities, engaging with stakeholders and … delivering improvements through data-driven insights. You will play a key role in defining requirements and driving business process improvements. Key Responsibilities: Review and refine Synthetic User Monitoring for M365 products (Martello) Collaborate with stakeholders to elicit and define technical and business requirements Apply business improvement methodologies to optimize processes Deliver solutions with a strong focus on data and analytics … Ensure effective stakeholder engagement throughout the project lifecycle Required Skills and Experience: Technical Expertise: Extensive knowledge and experience with the Microsoft365 product suite and integrating other applications. ITSM tool experience preferred Professional Experience: Familiarity with GDS (Government Digital Service) frameworks Proven ability to elicit and define requirements Experience in business improvement processes Strong stakeholder engagement skills More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Prospero Integrated
knowledge of Windows 10/11 Good desktop troubleshooting skills across hardware and software Experience supporting AV systems Cable patching experience in comms rooms Service management tool experience Office365 (Exchange, Teams, OneDrive) Basic Knowledge of Active Directory Capable of working with users face-to-face, strong interpersonal skills Strong ownership mindset and attention to detail Basic Powershell More ❯
Sunderland Enterprise Park, Sunderland, Tyne and Wear, England, United Kingdom
Gillespie Recruitment Ltd
in the ITSM system, ensuring users are kept updated. Support routine IT tasks such as user account setup, system access requests, and profile management. Provide technical assistance for Office365 applications (Outlook, Excel, Word, Teams) and Windows environments. Collaborate with colleagues across the wider IT function as well as third-party suppliers to resolve issues. Ensure all support … service standards and ITIL processes. Candidate Requirements Previous experience in a customer service role. Basic knowledge of IT systems and troubleshooting - or strong enthusiasm to learn. Familiarity with Office365 applications and Windows operating systems. Strong problem-solving abilities with the confidence to escalate when necessary. Excellent communication skills with the ability to provide clear, customer-friendly support. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Harvey Nash
passion for emerging technologies? We're looking for a Business Analyst to join a dynamic team and play a key role in the implementation and secure, governed use of Microsoft Graph . Key Responsibilities: Collaborate with cross-functional teams to deliver data solutions Lead the implementation of Microsoft Graph within a secure and … governed framework Drive business improvement processes through data and analytics Engage stakeholders to elicit and define clear requirements Essential Skills & Experience: Strong knowledge of Microsoft Graph and the M365 Product Suite Experience working with APIs Familiarity with GDS (Government Digital Service) Frameworks Proven ability to define and document requirements Demonstrated success in data and analytics delivery Experience in business More ❯