Customer Service Representative
- Hiring Organisation
- First Recruitment Group
- Location
- Newcastle, Staffordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 25,000 Annual
with internal teams where required Escalate complex or unresolved issues appropriately Follow up with customers to ensure resolution and satisfaction Meet or exceed key performance metrics (e.g. call handling time, customer satisfaction, first-time resolution) Contribute to continuous improvement of customer service processes Stay updated on products, promotions ...