4 of 4 Contract Project Delivery Jobs in Tyne and Wear

Contribute to the development and agreement of change plans for different user groups, ensuring they are tailored, inclusive and aligned with product/service delivery. Support the Benefits Manager, Project Manager and stakeholders to identify and leverage benefits. Develop and/or advise on the creation of required business change products, engaging relevant end users. Co-develop support materials … early should it receive a sufficient number of applications. Person Specification Qualifications Essential An undergraduate degree or equivalent work experience. Postgraduate diploma or modules in change, organisational development or project delivery, or equivalent depth of specialist experience gained in business change within a digital or service transformation context Knowledge, Skills and Expertise Desirable Knowledge of the UK health … and care/research environment and governance (HRA, MHRA, RECs, DA partners). Experience Essential Delivery of business change/adoption interventions and readiness activities Evidence-based reporting, through papers/briefings tailored to audience Collaborative planning/delivery of structured change interventions; user adoption of new services/systems/processes Desirable Planning/delivery/ More ❯

Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives/Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on … multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: · Proven experience working within a UK Mobile Network Operator environment. · Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). · 2+ years of commissioning and integration experience (within the last More ❯

Lead 2 JOB PURPOSE The UKI Technology Services - North Associate Management Lead remit is to ensure that Service Management best practices are defined, operated and improved to manage the delivery of technology services (via various local and global teams) to support employees in the Newcastle office and UK North. 3 SCOPE The UKI Technology Services: Local (UKI TS: Local … support teams in Newcastle and remotely in Manchester and leeds plus other locations as required. Manage customer satisfaction improvement process and drive through resulting actions in conjunction with appropriate delivery/support teams. Identify and implement process or service improvements, and any associated cost savings, both internal and external. Design and implement new processes as needed. Supply Reports and … Review key reports on behalf of the department (eg Monthly customer reports, Customer Satisfaction). Communications Participate in review and approval of relevant communications developed by others, for both project and operational requirements, ensuring that quality standards (eg clarity, conciseness, accuracy) and communications standards are met. Provide input from the UKI perspective on any communications issues that may arise. More ❯

Information Technology Operations - Infra Tech Support Practitioner Reporting to the UKI Technology Services, the Local Technology Support Manager responsible for delivery of all LTS functions across the North of the UK, supervising a team of 3 Direct Reports while overseeing a key supplier (Vodafone). Develop and implement while improving processes which underpin service, both internal and external. Build … robust working relationships with the aim of improving service provision and customer satisfaction ratings. Manage customer satisfaction improvement process and drive through resulting actions in conjunction with appropriate delivery/support teams. Identify and implement process or service improvements, and any associated cost savings, both internal and external. Design and implement new processes as needed. Manage structured supplier and … Oversee production of supporting information to facilitate key customer service reviews based on agreed service metrics and KPIs. People Management Effectively manage, lead and support direct reports to meet delivery in line with management, stakeholder and customer expectations. Ensure all HR requirements are carried out on time and in full to meet required performance management process and comply with More ❯