2nd Line IT Support/ Service Desk Support Technician
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
Provide customer support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
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