Newcastle Upon Tyne, Tyne And Wear, United Kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2ndLine Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist … with my clients 2ndLine backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict … SLA agreements. Key Skills Proven 2ndLine Support Experience Azure Microsoft 365 Suite VMWare Citrix Experience in managing multiple tickets Responsibilities Providing proactive support and maintenance for company infrastructure and business continuity Delivering post project support to all customers Act as an escalation point for Helpdesk Analysts more »
Rochester, Kent, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine Helpdesk Engineer - Contract Vacancy IR35 Status: Inside Rate: £180 - £200 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for a 2ndLine Helpdesk Engineer on a 3-month … teams empowered with the right tools for the job. They provide support to over 2000 users across Kent and the Southeast. They require a 2ndLine Helpdesk Engineer to provide during a busy period amongst several key contracts being won. Responsibilities Provide 2ndline support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Manage Microsoft 365 environments (user more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
2NDLINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2ndLine SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates not holding this level … of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2ndline engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineermore »