of support process testing across delivery teams. Required Skills & Experience: Previous Central Government project experience . Strong interpersonal skills with the ability to lead, facilitate, and document meetings effectively. Activelistening and analytical skills to draw clear conclusions. Experience in reporting project updates to senior stakeholders. Familiarity with structured toolsets to support SD&T processes. Confidence in discussing More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use activelistening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯
experience skills and behaviours: Able to work on multiple projects and manage multiple tasks concurrently. Excellent interpersonal skills with the ability to build and maintain credible working relationships. Excellent activelistening skills to understand and interpret stakeholders' needs. Excellent verbal and written communication skills. Experience of working within a regulated environment, preferably within the financial sector. Certification in More ❯
team player, who is happy to ask questions and give advice. The ability to show empathy to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active … of Intune Desktop/Server Hardware support and troubleshooting Apple device management and support (mainly iPads) AV and interactive boards and screens Shared printing solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all More ❯
Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and … under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar More ❯