people navigate through change. Experience with change management principles, methodologies, and tools. Exceptional communication skills, both written and verbal, with the ability to tailor messages to diverse audiences. Excellent activelistening skills and the ability to build strong relationships. Flexibility and adaptability to work in ambiguous situations. Problem-solving and root-cause identification skills. Familiarity with project management More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use activelistening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use activelistening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯
Reporting & Governance: Communicate regular status updates and resolve high-priority delivery issues. Leadership & Culture: Drive cultural change initiatives and understand the barriers to achieving cultural transformation. Coaching & Feedback: Use activelistening and empathy to connect with team members, providing constructive and motivating feedback. ### Key Responsibilities: Establish and communicate vital integration points across Labs/Platforms to relevant More ❯